Brand Marketplace Operations Executive

Job Title: Brand Marketplace Operations Executive

Overview:

In this role, one will play a crucial part in managing the day-to-day operations of our brand marketplaces. One will be responsible for ensuring smooth and efficient processes across various aspects of the marketplace, including inventory management, order processing, delivery appointments booking and vendor relationships. The ideal candidate will have a strong understanding of e-commerce operations, excellent communication skills and result oriented.

Key Responsibilities:

• Channel Health Performance & monitoring; FBA/ FBF/ SJIT consignment creation and BB appointment deliveries (Offline/ Stores/ Distributors/ Marketplace), Return and Inventory Recall management in the Channel, SPF Claim management

• DF B2B invoices updating in the panel (coordinate with finance POC for e-invoicing); holiday marking for warehouse in marketplace channels

• Monitor inventory levels and work closely with brand owners, vendors to ensure adequate stock availability to meet customer demand.

• Manage the onboarding process for brands and products onto the marketplace, ensuring accurate and timely setup.

• Collaborate with cross-functional teams, including warehouse, logistics, sales, marketing, to ensure alignment and execution of marketplace initiatives.

• Analyze marketplace performance metrics and KPIs, identifying trends and areas for improvement.

• Act as a liaison between vendors and internal teams, providing support and resolving operational issues as needed.

• Maintain accurate records and documentation related to marketplace operations, including vendor contracts and agreements.

Qualifications:

- Bachelor's degree in business, operations management, or other related field.

- 1-3 years of experience in e-commerce operations, marketplace management, or a similar role.

- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.

- Detail-oriented with a focus on accuracy and quality in all aspects of work.

- Proficiency in Microsoft Office Suite, particularly Excel, and experience with e-commerce platforms and marketplace panels, tools.

- Ability to adapt to change and thrive in a fast-paced, entrepreneurial environment.

- Proactive attitude with a willingness to take initiative and drive results.

- Experience working with vendors or suppliers in a retail or e-commerce setting is a plus.