Brand Manager

Role Overview: As a Branch Manager, your role will involve overseeing all aspects of the branch's operations to ensure efficiency, profitability, and customer satisfaction. You will be responsible for leading and developing a team, driving sales and business development activities, managing the branch's budget, ensuring compliance with regulations, and delivering excellent customer service. Your strategic insights and leadership skills will be crucial in contributing to the branch's growth and success. Key Responsibilities: - Leadership & Team Management: Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality. - Sales & Business Development: Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth. - Financial Management: Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability. - Operations & Compliance: Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks. - Customer Service: Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement. - Strategic Planning: Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management. Qualifications Required: - Leadership: Strong abilities to motivate and guide a team toward common goals. - Communication: Excellent verbal and written communication skills for interacting with staff, customers, and management. - Sales Acumen: A proven track record of setting and achieving sales targets and driving business growth. - Financial Literacy: Understanding of budgeting, financial reporting, and managing costs. - Customer Focus: A dedication to providing excellent customer service and building client loyalty. - Problem-Solving: The ability to make sound decisions and effectively resolve operational challenges. - Technical Proficiency: Familiarity with relevant software, such as CRM systems and office productivity tools. - Education: A bachelor's degree in business, finance, or a related field is often required. Please note, this position is full-time and permanent, offering benefits like health insurance and provident fund. The work location is in person.,