Core Responsibilities Leadership & Team Management: Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality. Sales & Business Development: Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth. Financial Management: Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability. Operations & Compliance: Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks. Customer Service: Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement. Strategic Planning: Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management. Key Skills and Qualifications Leadership: Strong abilities to motivate and guide a team toward common goals. Communication: Excellent verbal and written communication skills for interacting with staff, customers, and management. Sales Acumen: A proven track record of setting and achieving sales targets and driving business growth. Financial Literacy: Understanding of budgeting, financial reporting, and managing costs. Customer Focus: A dedication to providing excellent customer service and building client loyalty. Problem-Solving: The ability to make sound decisions and effectively resolve operational challenges. Technical Proficiency: Familiarity with relevant software, such as CRM systems and office productivity tools. Education: A bachelor's degree in business, finance, or a related field is often required. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,500.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Role Overview: As a Branch Manager, your role will involve overseeing all aspects of the branch's operations to ensure efficiency, profitability, and customer satisfaction. You will be responsible for leading and developing a team, driving sales and business development activities, managing the branch's budget, ensuring compliance with regulations, and delivering excellent customer service. Your strategic insights and leadership skills will be crucial in contributing to the branch's growth and success. Key Responsibilities: - Leadership & Team Management: Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality. - Sales & Business Development: Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth. - Financial Management: Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability. - Operations & Compliance: Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks. - Customer Service: Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement. - Strategic Planning: Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management. Qualifications Required: - Leadership: Strong abilities to motivate and guide a team toward common goals. - Communication: Excellent verbal and written communication skills for interacting with staff, customers, and management. - Sales Acumen: A proven track record of setting and achieving sales targets and driving business growth. - Financial Literacy: Understanding of budgeting, financial reporting, and managing costs. - Customer Focus: A dedication to providing excellent customer service and building client loyalty. - Problem-Solving: The ability to make sound decisions and effectively resolve operational challenges. - Technical Proficiency: Familiarity with relevant software, such as CRM systems and office productivity tools. - Education: A bachelor's degree in business, finance, or a related field is often required. Please note, this position is full-time and permanent, offering benefits like health insurance and provident fund. The work location is in person.,
Operations Management: Oversee daily operations and projects in multiple locations within a defined region to ensure efficiency and compliance with standards. Sales & Performance: Set sales targets for individual locations, monitor performance through Key Performance Indicators (KPIs), and develop strategies to drive growth and profitability. Team Leadership: Recruit, train, and manage store or location managers, providing guidance, support, and performance evaluations to foster a high-performing team. Strategic Planning: Develop and implement strategic plans to achieve business objectives, making informed decisions based on market trends and data analysis. Customer Service: Ensure a high standard of customer service across all locations, addressing customer complaints and resolving issues to maintain satisfaction. Resource Management: Manage budgets and allocate resources efficiently to support operational goals and projects. Hiring new employees: This can involve interviewing candidates, making hiring decisions, and ensuring new hires meet the specific needs of stores within their region. Compliance: Ensure all operations comply with company policies, procedures, and local laws and regulations. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Core Responsibilities Leadership & Team Management: Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality. Sales & Business Development: Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth. Financial Management: Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability. Operations & Compliance: Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks. Customer Service: Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement. Strategic Planning: Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management. Products Are: Gold Loan, Fixed Deposit, Recurring Deposit and Insurance Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,500.00 per month Benefits: Health insurance Provident Fund Work Location: In person
lient acquisition : Source and onboard new customers through field visits, lead generation, and community outreach efforts. Loan processing : Educate clients on available financial products and guide them through the loan application process. This includes collecting and verifying necessary documents, conducting credit and KYC checks, and completing loan contracts. Customer service : Act as the primary point of contact for clients. Address inquiries, resolve issues, and provide ongoing support to build trust and ensure customer satisfaction. Field operations : Conduct daily field visits to meet with clients, particularly for microfinance programs that use joint liability groups. Collection and recovery : Ensure the timely collection of loan installments and other fees to maintain a healthy loan portfolio and uphold credit discipline. Financial literacy education : Educate clients on basic financial concepts and the importance of timely loan repayment. Reporting : Prepare accurate and timely reports on daily activities, client interactions, sales progress, and portfolio status. Compliance : Adhere to company policies, procedures, and regulatory requirements throughout the lending and collection process. Job Types: Full-time, Permanent, Fresher Pay: ₹12,500.00 - ₹18,500.00 per month Benefits: Health insurance Provident Fund Work Location: In person
lient acquisition : Source and onboard new customers through field visits, lead generation, and community outreach efforts. Loan processing : Educate clients on available financial products and guide them through the loan application process. This includes collecting and verifying necessary documents, conducting credit and KYC checks, and completing loan contracts. Customer service : Act as the primary point of contact for clients. Address inquiries, resolve issues, and provide ongoing support to build trust and ensure customer satisfaction. Field operations : Conduct daily field visits to meet with clients, particularly for microfinance programs that use joint liability groups. Collection and recovery : Ensure the timely collection of loan installments and other fees to maintain a healthy loan portfolio and uphold credit discipline. Financial literacy education : Educate clients on basic financial concepts and the importance of timely loan repayment. Reporting : Prepare accurate and timely reports on daily activities, client interactions, sales progress, and portfolio status. Compliance : Adhere to company policies, procedures, and regulatory requirements throughout the lending and collection process. Job Types: Full-time, Permanent, Fresher Pay: ₹12,500.00 - ₹18,500.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Operations Management: Oversee daily operations and projects in multiple locations within a defined region to ensure efficiency and compliance with standards. Sales & Performance: Set sales targets for individual locations, monitor performance through Key Performance Indicators (KPIs), and develop strategies to drive growth and profitability. Team Leadership: Recruit, train, and manage store or location managers, providing guidance, support, and performance evaluations to foster a high-performing team. Strategic Planning: Develop and implement strategic plans to achieve business objectives, making informed decisions based on market trends and data analysis. Customer Service: Ensure a high standard of customer service across all locations, addressing customer complaints and resolving issues to maintain satisfaction. Resource Management: Manage budgets and allocate resources efficiently to support operational goals and projects. Hiring new employees: This can involve interviewing candidates, making hiring decisions, and ensuring new hires meet the specific needs of stores within their region. Compliance: Ensure all operations comply with company policies, procedures, and local laws and regulations. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Core Responsibilities Leadership & Team Management: Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality. Sales & Business Development: Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth. Financial Management: Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability. Operations & Compliance: Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks. Customer Service: Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement. Strategic Planning: Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management. Products Are: Gold Loan, Fixed Deposit, Recurring Deposit and Insurance Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,500.00 per month Benefits: Health insurance Provident Fund Application Question(s): Are you located in Thodupuzha, Idukki, Kerala? Education: Bachelor's (Required) Experience: Banking/NBFC: 3 years (Required) Location: Idukki, Kerala (Required) Work Location: In person
Core Responsibilities Leadership & Team Management: Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality. Sales & Business Development: Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth. Financial Management: Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability. Operations & Compliance: Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks. Customer Service: Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement. Strategic Planning: Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management. Products Are: Gold Loan, Fixed Deposit, Recurring Deposit and Insurance Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,500.00 per month Benefits: Health insurance Provident Fund Application Question(s): Are you located in Thodupuzha, Idukki, Kerala? Education: Bachelor's (Required) Experience: Banking/NBFC: 3 years (Required) Location: Idukki, Kerala (Required) Work Location: In person
Operations Management: Oversee daily operations and projects in multiple locations within a defined region to ensure efficiency and compliance with standards. Sales & Performance: Set sales targets for individual locations, monitor performance through Key Performance Indicators (KPIs), and develop strategies to drive growth and profitability. Team Leadership: Recruit, train, and manage store or location managers, providing guidance, support, and performance evaluations to foster a high-performing team. Strategic Planning: Develop and implement strategic plans to achieve business objectives, making informed decisions based on market trends and data analysis. Customer Service: Ensure a high standard of customer service across all locations, addressing customer complaints and resolving issues to maintain satisfaction. Resource Management: Manage budgets and allocate resources efficiently to support operational goals and projects. Hiring new employees: This can involve interviewing candidates, making hiring decisions, and ensuring new hires meet the specific needs of stores within their region. Compliance: Ensure all operations comply with company policies, procedures, and local laws and regulations. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Required) Experience: NBFC: 4 years (Required) Location: Alappuzha, Kerala (Required) Work Location: In person
Key responsibilities Customer Service: Act as the first point of contact to handle customer inquiries, complaints, and requests via phone, email, or in person. Sales and Acquisition: Find and acquire new customers through open market sales, telecalling, or following up on leads. Product Promotion: Introduce and promote the NBFC's loan products, such as unsecured business loans, to potential and existing customers. Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction and retention. Target Achievement: Work to achieve sales targets and contribute to the business's growth. Compliance and Documentation: Ensure all sales and customer interactions comply with regulatory requirements and company policies. Maintain customer records and update the CRM system. Required skills and qualifications Communication: Excellent verbal and written communication skills are essential for interacting with customers. Customer Interaction: A friendly, patient, and empathetic approach to customer service. Sales Aptitude: Willingness to engage in sales activities and meet sales goals. Education: Typically requires a graduation degree Experience: NBFCs, Nidhi, or insurance is often preferred, but freshers may be considered. Technical Skills: Basic computer and CRM system knowledge. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹18,500.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key responsibilities Customer Service: Act as the first point of contact to handle customer inquiries, complaints, and requests via phone, email, or in person. Sales and Acquisition: Find and acquire new customers through open market sales, telecalling, or following up on leads. Product Promotion: Introduce and promote the NBFC's loan products, such as unsecured business loans, to potential and existing customers. Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction and retention. Target Achievement: Work to achieve sales targets and contribute to the business's growth. Compliance and Documentation: Ensure all sales and customer interactions comply with regulatory requirements and company policies. Maintain customer records and update the CRM system. Required skills and qualifications Communication: Excellent verbal and written communication skills are essential for interacting with customers. Customer Interaction: A friendly, patient, and empathetic approach to customer service. Sales Aptitude: Willingness to engage in sales activities and meet sales goals. Education: Typically requires a graduation degree Experience: NBFCs, Nidhi, or insurance is often preferred, but freshers may be considered. Technical Skills: Basic computer and CRM system knowledge. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹18,500.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Core Responsibilities Leadership & Team Management: Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality. Sales & Business Development: Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth. Financial Management: Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability. Operations & Compliance: Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks. Customer Service: Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement. Strategic Planning: Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management. Products Are: Gold Loan, Fixed Deposit, Recurring Deposit and Insurance Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,500.00 per month Benefits: Health insurance Provident Fund Application Question(s): Are you located in Calicut, Kozhikode, Kerala? Education: Bachelor's (Required) Experience: Banking/NBFC: 3 years (Required) Location: Calicut, Kerala (Required) Work Location: In person
Core Responsibilities Leadership & Team Management: Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality. Sales & Business Development: Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth. Financial Management: Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability. Operations & Compliance: Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks. Customer Service: Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement. Strategic Planning: Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management. Products Are: Gold Loan, Fixed Deposit, Recurring Deposit and Insurance Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,500.00 per month Benefits: Health insurance Provident Fund Application Question(s): Are you located in Calicut, Kozhikode, Kerala? Education: Bachelor's (Required) Experience: Banking/NBFC: 3 years (Required) Location: Calicut, Kerala (Required) Work Location: In person