Brand Manager - Perumbavoor

Core Responsibilities

• Leadership & Team Management:Recruit, train, and coach employees, conduct performance reviews, and provide feedback to enhance team performance and service quality.
• Sales & Business Development:Develop and implement sales plans, organize promotional events, analyze market trends, and identify new opportunities to drive branch growth.
• Financial Management:Manage the branch budget, control costs, monitor financial reports, and set financial objectives to ensure profitability.
• Operations & Compliance:Ensure the smooth and efficient operation of the branch, maintain compliance with company policies and legal regulations, and oversee administrative tasks.
• Customer Service:Build and maintain strong customer relationships, resolve customer issues and complaints, and gather feedback for service improvement.
• Strategic Planning:Contribute to the development of branch strategies, prepare performance reports, and present insights to senior management.

Key Skills and Qualifications

• Leadership: Strong abilities to motivate and guide a team toward common goals.
• Communication: Excellent verbal and written communication skills for interacting with staff, customers, and management.
• Sales Acumen: A proven track record of setting and achieving sales targets and driving business growth.
• Financial Literacy: Understanding of budgeting, financial reporting, and managing costs.
• Customer Focus: A dedication to providing excellent customer service and building client loyalty.
• Problem-Solving: The ability to make sound decisions and effectively resolve operational challenges.
• Technical Proficiency: Familiarity with relevant software, such as CRM systems and office productivity tools.
• Education: A bachelor's degree in business, finance, or a related field is often required.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹22,500.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person