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Catholic Syrian Bank (CSB Bank)
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Branch Operations Manager

Branch Operations Manager

Catholic Syrian Bank (CSB Bank)

3 - 13 years

|

6 - 7 Lacs

Posted:4 hours ago| Platform:

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Skills Required

operations management team management iso customer service customer complaints spc banking operations sales branch operations operations kyc incident management compliance quality assurance ppap customer handling it infrastructure itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service

Min Years - 3

Max Years - 9

Qualification - Graduate (Any Specialisation)

To ensure customer service standards are met and inimize customer complaints and escalations

Deepen customer engagements and ensure revenue is maximized by cross sell and upsell

Ensure smooth operations of the branch at all times

Ensure branch adheres to the highest standards of compliance

Ensure branch upkeep in terms of physical and IT infrastructure

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Catholic Syrian Bank (CSB Bank)

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