Posted:6 days ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

• Drive branch sales targets for broadband and leased line connections. • Build and manage a high-performing sales team. • Generate leads through field sales, local marketing, and corporate tie-ups. • Monitor sales pipelines, conversion ratios, and revenue growth. • Oversee daily branch operations including installation, service, and maintenance. • Ensure timely resolution of customer complaints and technical issues. • Coordinate with the NOC/technical team for uptime and service quality. • Monitor fiber network health, downtime reports, and preventive maintenance. • Recruit, train, and mentor sales & technical staff. • Maintain branch discipline, attendance, and performance management. • Ensure compliance with company policies, processes, and documentation. • Manage branch expenses and ensure profitability. • Ensure customer satisfaction through timely installation and after-sales support. • Resolve escalations with professionalism and efficiency. • Build strong relationships with key clients, corporates, and local authorities. • Throng sales & business development skills. • Good knowledge of broadband, fiber optics, and ISP technical operations. • Leadership and people management skills. • Excellent communication, negotiation, and problem-solving ability. • Ability to handle pressure and achieve targets.

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