Branch Manager

Company Description

Bajaj Life Insurance is one of India’s fastest-growing life insurance companies, offering a comprehensive range of life insurance solutions including ULIPs, term insurance, retirement, and child policies, designed to secure financial futures and achieve life goals. Serving over 3.85 crore policyholders, Bajaj Life has an impressive AUM of ₹1.3 Lakh Crores, a 99.29% claim settlement ratio, and a 343% solvency margin, demonstrating reliability and trustworthiness. With a vast network of 597 branches, 1.62 lakh insurance consultants, and partnerships with India’s leading banks, Bajaj Life ensures accessibility and customer-centric service. Recognized as a Great Place to Work by its 25,000+ employees, the company prides itself on fostering innovation and collaboration. Bajaj Life has been honored with accolades like the World’s Digital Insurance Award for the Smart Assist Platform and Kincentric Best Employer India Awards multiple times.

Role Description

We are seeking a Branch Manager for our office located in Vasai Virar. This is a full-time on-site role where the Branch Manager will be responsible for leading and managing day-to-day branch operations, driving sales performance to meet targets, and providing exceptional customer service. Key responsibilities include overseeing a team of advisors, conducting team training sessions, ensuring compliance with company policies, and fostering relationships with clients to develop new business opportunities. The role also involves analyzing branch performance metrics, preparing reports, and implementing strategies to optimize workflow efficiency and productivity.

Qualifications

• Leadership and People Management: Ability to lead, mentor, and develop a high-performing team, with proficiency in training and motivating employees.
• Sales and Business Development: Strong knowledge of sales techniques, target achievement, and customer acquisition strategies within the insurance or financial services sector.
• Customer Service Management: Expertise in maintaining client relationships, addressing customer inquiries, and delivering excellent service experiences.
• Analytical and Operational Skills: Proficiency in performance analysis, reporting, and implementing operating procedures for branch efficiency.
• Knowledge in Insurance Products: Familiarity with life insurance policies including ULIPs, term plans, and retirement plans, with awareness of regulatory compliance.
• Additional Qualifications: Bachelor’s degree in Business Administration, Management, or related field; relevant certifications in insurance or financial services are an advantage.
• Communication and Negotiation Skills: Exceptional verbal and written communication abilities, with strong interpersonal and negotiation skills.
• Proven experience in a managerial role within financial services or insurance is highly desirable.