Branch Head

1. Store Operations & Management

• Take full ownership of day-to-day branch operations.
• Ensure the store is clean, organized, and meets safety and hygiene standards.
• Monitor equipment, facilities, and logistics to ensure uninterrupted store functioning.

2. Sales & Business Development

• Achieve branch sales targets and profitability goals.
• Implement strategies to increase footfall, customer retention, and average transaction value.
• Plan and execute promotions, discounts, and local marketing campaigns.

3. Team Leadership

• Manage and supervise department managers, cashiers, stock handlers, and floor staff.
• Conduct performance reviews, training programs, and team motivation sessions.
• Create and maintain staff schedules, ensuring adequate manpower during peak hours.

4. Customer Service

• Ensure exceptional customer service standards are maintained.
• Address customer issues, feedback, and complaints professionally and promptly.
• Build a loyal customer base through community engagement and service excellence.

5. Inventory & Stock Management

• Monitor stock levels, order replenishments, and control inventory shrinkage.
• Coordinate with suppliers and warehouse teams for timely deliveries.
• Oversee stock audits, expiry checks, and FIFO (First In First Out) practices.

6. Financial & Administrative Oversight

• Monitor daily cash flow, billing, and banking operations.
• Prepare and present sales, expense, and inventory reports to the management.
• Ensure compliance with statutory requirements, licenses, and labor laws.

Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or equivalent.
• 5+ years of experience in supermarket operations, with 2+ years in a leadership or managerial role.
• Looking for GCC Experience candidates

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Night shift
• Weekend availability

Work Location: In person