Branch Head

Axis Bank

10 - 15 years

14 - 15 Lacs

dadra & nagar haveli

Posted:1 day ago| Platform:

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Skills Required

branch head branch banking bfsi branch operations banking customer service customer engagement revenue generation banking products auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the bank s objectives
Prepare the plan for the growth of branch business in consultation with the Cluster Head
Implement the plan through the Branch team so as to achieve the top line goals
Establish and strengthen relations with key customers (eg top 10%) to generate sustained business
Review daily/ periodic reports (eg overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc) and take proactive action to ensure profitable and ethical business
Ensure audit related deliverables, both internal and external are met as per the prescribed norms
Ensure compliance with due processes and guidelines
Create a performance oriented environment leading to high employee motivation and productivity
Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank
Resolve, report any disruptions (eg strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly
Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals
Ensure proper upkeep of branch premises and assets including safety and security

Qualifications

Graduate/ MBA (Marketing) preferred from a recognized institute
NCFM and AMFI Certifications
10-15 years of experience in the BFSI sector

Role Proficiencies

Knowledge of banking products and services
Knowledge of regulatory guidelines and norms
Good communication (both verbal and written) skill in both English and the local language
Ability to manage complex client situations
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
Ability to handle pressure and meet deadlines

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