Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Outpace Consulting Services
>
BPO : International Voice Process : Bangalore : 4.2 LPA : Apply Now

BPO : International Voice Process : Bangalore : 4.2 LPA : Apply Now

Outpace Consulting Services

1 - 5 years

3 - 4 Lacs

bengaluru

Posted:4 hours ago| Platform:

Apply

Skills Required

wipro tech mahindra concentrix international bpo amazon dell tcs iqor vcare aegis majorel ntt bt csc encore ibm wns capgemini hinduja arvato cognizant sapient mphasis genpact accenture personiv barclays vcustomer ienergizer dxc hcl vodafone hgs igt exl teleperformance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi We are looking forward to hire Customer/Technical Support in Bangalore

Please go through the JD and Apply. We shall call back the relevant profiles.

Key Highlights :

> Minimum 1 yr Exp in Customer Support

> Salary Range (CTC) : 4.2 LPA MAX

> Excellent Communication Skills Required

Call Maria @ 9828666591

Responsibilities:

Customer Support:
Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.).
Troubleshooting:
Diagnosing and resolving technical issues related to software, hardware, or network problems.
Problem-Solving:
Identifying the root cause of problems and implementing solutions.
Documentation:
Keeping records of customer interactions, issues, and solutions.
Escalation:
Knowing when to escalate complex issues to more experienced technicians or managers.
Customer Satisfaction:
Ensuring customers are satisfied with the level of support provided.
Software/Hardware Knowledge:
Possessing a solid understanding of computer systems, software, and hardware.
Communication Skills:
Communicating technical information clearly and concisely to customers, both verbally and in writing.
Teamwork:
Collaborating with other support team members and internal departments.
Learning and Adaptation:
Staying up-to-date with new technologies and adapting to changing customer needs.

Skills:

Technical Skills:
Proficiency in computer systems, software, and hardware.
Customer Service Skills:
Empathy, patience, and the ability to communicate effectively with customers.
Problem-Solving Skills:
Analyzing problems, identifying solutions, and documenting the process.
Communication Skills:
Clear and concise communication, both written and verbal.
Technical Documentation:
Ability to create and maintain technical documentation.
Software/Hardware Installation and Configuration:
Experience installing and configuring software and hardware.
Time Management and Prioritization:
Ability to manage multiple tasks and prioritize work effectively.
Analytical Skills:
Ability to analyze technical problems and identify root causes.
Teamwork and Collaboration:
Ability to work effectively with team members and internal departments.

More Jobs at Outpace Consulting Services

J Review programmer : Life Science : Apply Now

Nagpur, Bengaluru

2 - 7 yrs

INR 15 - 20 Lacs

Sr. Associate : US Taxation : Bangalore : 6 LPA Apply Now

Bengaluru

2 - 5 yrs

INR 3 - 6 Lacs

SDTM Programmer : Life Science : Apply Now

Nagpur, Bengaluru

2 - 5 yrs

INR 15 - 20 Lacs

Team Lead : US Tax : Bangalore : 9 LPA : Apply Now

Bengaluru, Bangalore Rural

4 - 7 yrs

INR 4 - 9 Lacs

Service Desk : L1/L2 Support : Bangalore : 7 LPA : Apply Now

Bengaluru, Bangalore Rural

3 - 8 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.