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0.0 - 4.0 years

3 - 4 Lacs

Guwahati, Kolkata, Jaipur

Work from Office

Naukri logo

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon and Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad, Gurugram, Jaipur

Work from Office

Naukri logo

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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1 - 5 years

4 - 4 Lacs

Bhubaneshwar, Jaipur, Kolkata

Work from Office

Naukri logo

Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation . Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277

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0 - 5 years

3 - 4 Lacs

Hyderabad, Jaipur, Kolkata

Work from Office

Naukri logo

Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277

Posted 2 months ago

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1 - 5 years

4 - 4 Lacs

Bhubaneshwar, Jaipur, Kolkata

Work from Office

Naukri logo

Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation . Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277

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0 - 5 years

3 - 8 Lacs

Delhi NCR, Gurgaon, Noida

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Hiring For The Top Bpo's Location: Noida and Gurgaon Salary up to 9LPA + Incentives 24/7 Shifts Both side cabs Candidate must have excellent communication skills to apply. If Interested call Shubhangi 9220313054 Tarun 8588985251 Required Candidate profile Candidate must have excellent communication skills to apply.

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0 - 5 years

3 - 8 Lacs

Delhi NCR, Gurgaon, Noida

Work from Office

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Hiring For The Top Bpo's Location: Noida and Gurgaon Salary up to 9LPA + Incentives 24/7 Shifts Both side cabs Candidate must have excellent communication skills to apply. If Interested call Tarun 8588985251 Required Candidate profile Candidate must have excellent communication skills to apply.

Posted 2 months ago

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1 - 5 years

4 - 4 Lacs

Bhubaneshwar, Jaipur, Kolkata

Work from Office

Naukri logo

Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation . Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277

Posted 2 months ago

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0 - 5 years

3 - 4 Lacs

Hyderabad, Jaipur, Kolkata

Work from Office

Naukri logo

Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277

Posted 2 months ago

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