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6 Iqor Jobs

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

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Max: 25 years

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JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

Process Associate : Customer Support: 3.6 LPA : Bangalore : Apply Now

Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Chat Support Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : >Grads/UG with Min 1 Year International BPO Exp. > Salary Range (CTC) : 3.6 LPA MAX > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...

Posted 1 week ago

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Sr Executive : 4.2 LPA : Grads and UG : Bangalore : Apply Now

Outpace Consulting Services

1.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Minimum 1 yr Exp in Customer Support > Salary Range (CTC) : 4.2 LPA MAX > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and so...

Posted 1 week ago

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Sr Associate : International Voice : Tech Support : 43K CTC : Grads

Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

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Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...

Posted 3 weeks ago

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Sr Associate : International Voice : Tech Support : 43K CTC : Grads

Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

Work from Office

Posted 3 weeks ago

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Sr Associate : Technical Support : 43K : Grads : 5 Days Work : Apply

Outpace Consulting Services

1.0 - 4.0 years

3 - 5 Lacs

Gurugram, Jaipur

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi@ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation...

Posted 4 weeks ago

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Sr Associate : International Chat Support : 32 in Hand : Apply : Call

Outpace Consulting Services

1.0 - 5.0 years

4 Lacs

Jaipur

Work from Office

Hi We are looking forward to hire Chat Support Associates for Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads With Min 1 Year Exp in International BPO > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus of 10,000 > 2 Weeks Guest House Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and i...

Posted 4 weeks ago

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Exploring iqor Jobs in India

iqor is a leading global provider of customer interaction and outsourcing solutions. In India, iqor offers a range of job opportunities for individuals looking to kickstart their career in the BPO industry. With a strong presence in the country, iqor provides a diverse and dynamic work environment for job seekers.

Top Hiring Locations in India

Bangalore
Hyderabad
Mumbai
Delhi
Chennai

Average Salary Range

The average salary range for iqor professionals in India varies based on experience level. Entry-level positions such as customer service representatives can expect to earn around ₹2-3 lakhs per annum, while experienced team leaders or managers can earn upwards of ₹8-10 lakhs per annum.

Career Path

A typical career path in the iqor industry may include roles such as Customer Service Representative, Team Leader, Operations Manager, and eventually progressing to higher management positions. Individuals can also specialize in areas such as quality assurance, training, or client services.

Related Skills

In addition to strong communication and problem-solving skills, individuals in the iqor industry may benefit from having skills in customer relationship management (CRM) systems, data analysis, and team management.

Interview Questions

What do you know about iqor and our services? (basic)
How do you handle a difficult customer situation? Provide an example. (medium)
How do you prioritize your tasks when dealing with multiple customer queries simultaneously? (medium)
Can you describe a time when you had to meet a challenging target? How did you achieve it? (advanced)
How do you stay updated on industry trends and changes in customer behavior? (basic)
How would you handle a situation where a customer is dissatisfied with our service? (medium)
Describe a time when you had to resolve a conflict within your team. How did you approach it? (advanced)
What strategies would you implement to improve customer satisfaction ratings? (medium)
How do you ensure that you maintain confidentiality while handling customer data? (basic)
What motivates you to deliver excellent customer service consistently? (basic)
How do you handle stress and pressure in a fast-paced work environment? (medium)
Can you give an example of a time when you had to think on your feet to resolve a customer issue? (medium)
How do you adapt your communication style when dealing with different types of customers? (basic)
What steps would you take to upsell a product or service to a customer? (medium)
How do you ensure that you meet or exceed your KPIs consistently? (medium)
Describe a situation where you had to collaborate with a cross-functional team to achieve a common goal. (advanced)
How do you handle repetitive tasks or monotonous work in your role? (basic)
What strategies do you use to build rapport with customers over the phone? (medium)
How do you handle a situation where a customer is being unreasonable or hostile? (medium)
Can you describe a time when you had to train a new team member? What was your approach? (advanced)
How do you prioritize customer retention while also focusing on acquiring new customers? (medium)
What tools or software are you familiar with that can help streamline customer service processes? (basic)
How do you ensure that you maintain a positive attitude even during challenging situations at work? (basic)
Describe a successful customer interaction that you are particularly proud of. What made it successful? (medium)
How do you handle feedback or criticism from customers in a constructive way? (medium)

Closing Remark

As you prepare for interviews for iqor roles in India, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric approach. With the right skills and mindset, you can confidently pursue a rewarding career in the BPO industry with iqor. Good luck!

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