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Ignites Human Capital
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Openings For Accenture,Infosys salary upto7.5lks Call ruth

Openings For Accenture,Infosys salary upto7.5lks Call ruth

Ignites Human Capital

0 - 5 years

|

3 - 7 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

english bpo csr query calls calling process inbound associate executive customer support cse education escalations handling complaints voice customer international resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Freshers And Any experience is FINE

I

4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, Next TO LEVELS PUB,Karnataka 560078.

call kim@7829423175

kavya@7849020010

anusha@7815982900

suman@7848820047

ruth@9590520040

call aditi@7795311459

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Ignites Human Capital

Human Resources and Staffing

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