Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
0.0 - 4.0 years
3 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
JD 1. Master Data Management: a. Understand usage of Master Data in ManpowerGroup. b. Support creation, maintenance, correction and usage of Master Data within MPG to facilitate the working of platforms. 2. System Administration and User Administration a. Create, maintain and provide access to Users in Cloud Applications. b. Create SSO groups, AD enabled, RBAC access control c. Maintain Cloud Applications d. Security administration for access to global HR & Financial systems and applications e. Monitor system performance and administration of services for all the PeopleSoft environments f. Assist with debugging and tuning the batch cycle 3. Reporting and Analytics solution: a. Development and maintenance of Oracle reports ( BI Publisher/ Transactional Dashboards). b. Understand the data and relationship of data to business process for facilitating report development. c. Develop customer and outside facing reports and documents using XML tools. Gaining Exposures and Training and Certifications: In this role the Graduate Hire consultants will be given opportunity to: 1. Learn about Oracle ERP SaaS Cloud applications 2. Gain knowledge and Certification in ERP SaaS Cloud applications through hands on training and self-paced learning. 3. Mentorship to develop Technical and Functional skills, to proceed to technical consultant or functional consultant role. 1. This position will contribute to bring success of the usability and maintainability of the Oracle cloud Platform. This position will be part of a core group of support function teams which drives implementation and adoption of Oracle Cloud globally. 2. Perform technical troubleshooting and root cause analysis as needed to support production operations What you should bring to MPG: 1. Bachelor or masters degree in STEM (Engineering or IT) with good academic record. 2. A hunger to learn and very good work ethics. 3. Adaptability to work with multiple countries, time zones and culture. 4. Technology skills around PL/SQL or other coding languages. 0-12 months experience. Any experience on Oracle SaaS platform, ERP or technology will be considered a plus point.Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
0.0 - 4.0 years
3 - 4 Lacs
Guwahati, Kolkata, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon and Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad, Gurugram, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
0.0 - 4.0 years
3 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
JD 1. Master Data Management: a. Understand usage of Master Data in ManpowerGroup. b. Support creation, maintenance, correction and usage of Master Data within MPG to facilitate the working of platforms. 2. System Administration and User Administration a. Create, maintain and provide access to Users in Cloud Applications. b. Create SSO groups, AD enabled, RBAC access control c. Maintain Cloud Applications d. Security administration for access to global HR & Financial systems and applications e. Monitor system performance and administration of services for all the PeopleSoft environments f. Assist with debugging and tuning the batch cycle 3. Reporting and Analytics solution: a. Development and maintenance of Oracle reports ( BI Publisher/ Transactional Dashboards). b. Understand the data and relationship of data to business process for facilitating report development. c. Develop customer and outside facing reports and documents using XML tools. Gaining Exposures and Training and Certifications: In this role the Graduate Hire consultants will be given opportunity to: 1. Learn about Oracle ERP SaaS Cloud applications 2. Gain knowledge and Certification in ERP SaaS Cloud applications through hands on training and self-paced learning. 3. Mentorship to develop Technical and Functional skills, to proceed to technical consultant or functional consultant role. 1. This position will contribute to bring success of the usability and maintainability of the Oracle cloud Platform. This position will be part of a core group of support function teams which drives implementation and adoption of Oracle Cloud globally. 2. Perform technical troubleshooting and root cause analysis as needed to support production operations What you should bring to MPG: 1. Bachelor or masters degree in STEM (Engineering or IT) with good academic record. 2. A hunger to learn and very good work ethics. 3. Adaptability to work with multiple countries, time zones and culture. 4. Technology skills around PL/SQL or other coding languages. 0-12 months experience. Any experience on Oracle SaaS platform, ERP or technology will be considered a plus point.Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
3.0 - 8.0 years
7 - 14 Lacs
Goregaon
Work from Office
Hello, Greeting from Kotak Life Insurance ! Job Location - Goregaon Job Role - Project Manager Contact Person - 8369252270 (Sangita Mandal) Interested candidate can mail their resume at "kli.sangita-manadal@kotak.com' Prefeed Domain - BFSI, Life insurance, health insurance, Group Insurance & Individual Insurance. KEY RESPOCIBILITIES: For end to end management of group projects Testing of group products and enhancement projects Good knowledge about Group Asia and closure of bugs in co-ordination with IT team Co-ordination with internal and external stakeholders End to end resolution approach Process documentation Exception handling INTERACTIONS Internal Relations: All line functions and other departments in KLI External Relations: Vendor Team related to projects REQUIRED QUALIFICATION AND SKILLS Educational Qualifications: Graduate/ Post Graduate (IT background) Work Experience: 3-8 years & should have technical backgrounds
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 4.0 years
3 - 6 Lacs
Kolkata, Pune, Mumbai (All Areas)
Work from Office
JD 1. Master Data Management: a. Understand usage of Master Data in ManpowerGroup. b. Support creation, maintenance, correction and usage of Master Data within MPG to facilitate the working of platforms. 2. System Administration and User Administration a. Create, maintain and provide access to Users in Cloud Applications. b. Create SSO groups, AD enabled, RBAC access control c. Maintain Cloud Applications d. Security administration for access to global HR & Financial systems and applications e. Monitor system performance and administration of services for all the PeopleSoft environments f. Assist with debugging and tuning the batch cycle 3. Reporting and Analytics solution: a. Development and maintenance of Oracle reports ( BI Publisher/ Transactional Dashboards). b. Understand the data and relationship of data to business process for facilitating report development. c. Develop customer and outside facing reports and documents using XML tools. Gaining Exposures and Training and Certifications: In this role the Graduate Hire consultants will be given opportunity to: 1. Learn about Oracle ERP SaaS Cloud applications 2. Gain knowledge and Certification in ERP SaaS Cloud applications through hands on training and self-paced learning. 3. Mentorship to develop Technical and Functional skills, to proceed to technical consultant or functional consultant role. 1. This position will contribute to bring success of the usability and maintainability of the Oracle cloud Platform. This position will be part of a core group of support function teams which drives implementation and adoption of Oracle Cloud globally. 2. Perform technical troubleshooting and root cause analysis as needed to support production operations What you should bring to MPG: 1. Bachelor or masters degree in STEM (Engineering or IT) with good academic record. 2. A hunger to learn and very good work ethics. 3. Adaptability to work with multiple countries, time zones and culture. 4. Technology skills around PL/SQL or other coding languages. 0-12 months experience. Any experience on Oracle SaaS platform, ERP or technology will be considered a plus point.Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.
Posted 2 weeks ago
0.0 - 4.0 years
3 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
JD 1. Master Data Management: a. Understand usage of Master Data in ManpowerGroup. b. Support creation, maintenance, correction and usage of Master Data within MPG to facilitate the working of platforms. 2. System Administration and User Administration a. Create, maintain and provide access to Users in Cloud Applications. b. Create SSO groups, AD enabled, RBAC access control c. Maintain Cloud Applications d. Security administration for access to global HR & Financial systems and applications e. Monitor system performance and administration of services for all the PeopleSoft environments f. Assist with debugging and tuning the batch cycle 3. Reporting and Analytics solution: a. Development and maintenance of Oracle reports ( BI Publisher/ Transactional Dashboards). b. Understand the data and relationship of data to business process for facilitating report development. c. Develop customer and outside facing reports and documents using XML tools. Gaining Exposures and Training and Certifications: In this role the Graduate Hire consultants will be given opportunity to: 1. Learn about Oracle ERP SaaS Cloud applications 2. Gain knowledge and Certification in ERP SaaS Cloud applications through hands on training and self-paced learning. 3. Mentorship to develop Technical and Functional skills, to proceed to technical consultant or functional consultant role. 1. This position will contribute to bring success of the usability and maintainability of the Oracle cloud Platform. This position will be part of a core group of support function teams which drives implementation and adoption of Oracle Cloud globally. 2. Perform technical troubleshooting and root cause analysis as needed to support production operations What you should bring to MPG: 1. Bachelor or masters degree in STEM (Engineering or IT) with good academic record. 2. A hunger to learn and very good work ethics. 3. Adaptability to work with multiple countries, time zones and culture. 4. Technology skills around PL/SQL or other coding languages. 0-12 months experience. Any experience on Oracle SaaS platform, ERP or technology will be considered a plus point.Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 4.0 years
3 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
JD 1. Master Data Management: a. Understand usage of Master Data in ManpowerGroup. b. Support creation, maintenance, correction and usage of Master Data within MPG to facilitate the working of platforms. 2. System Administration and User Administration a. Create, maintain and provide access to Users in Cloud Applications. b. Create SSO groups, AD enabled, RBAC access control c. Maintain Cloud Applications d. Security administration for access to global HR & Financial systems and applications e. Monitor system performance and administration of services for all the PeopleSoft environments f. Assist with debugging and tuning the batch cycle 3. Reporting and Analytics solution: a. Development and maintenance of Oracle reports ( BI Publisher/ Transactional Dashboards). b. Understand the data and relationship of data to business process for facilitating report development. c. Develop customer and outside facing reports and documents using XML tools. Gaining Exposures and Training and Certifications: In this role the Graduate Hire consultants will be given opportunity to: 1. Learn about Oracle ERP SaaS Cloud applications 2. Gain knowledge and Certification in ERP SaaS Cloud applications through hands on training and self-paced learning. 3. Mentorship to develop Technical and Functional skills, to proceed to technical consultant or functional consultant role. 1. This position will contribute to bring success of the usability and maintainability of the Oracle cloud Platform. This position will be part of a core group of support function teams which drives implementation and adoption of Oracle Cloud globally. 2. Perform technical troubleshooting and root cause analysis as needed to support production operations What you should bring to MPG: 1. Bachelor or masters degree in STEM (Engineering or IT) with good academic record. 2. A hunger to learn and very good work ethics. 3. Adaptability to work with multiple countries, time zones and culture. 4. Technology skills around PL/SQL or other coding languages. 0-12 months experience. Any experience on Oracle SaaS platform, ERP or technology will be considered a plus point.Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Mahima @ 75238-48937 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts (Day Shifts For Females) 4: Customer Support 5: 5 Days Working 6: Salary 26000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 3 weeks ago
3 - 8 years
3 - 7 Lacs
Bengaluru, Bangalore Rural
Work from Office
Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities : Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29
Posted 1 month ago
3 - 7 years
3 - 7 Lacs
Bengaluru, Bangalore Rural
Work from Office
Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29
Posted 1 month ago
1 - 5 years
4 - 4 Lacs
Bhubaneshwar, Jaipur, Kolkata
Work from Office
Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation . Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts (Day Shifts For Females) 4: Customer Support 5: 5 Days Working 6: Salary 26500 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
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