BigPanda Developer

Netstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.

As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1 providers, enterprises, and governments. Our in-house AI platform is built for scale, security, and real-world impact.

Join a vibrant, diverse team working on cutting-edge projects in telecom, AI, IoT, and digital transformation—within a fast-paced, learning-focused environment.

www.netstratum.com 

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BigPanda Developer

Key Responsibilities

• Design, configure, and maintain

  BigPanda integrations

  with monitoring tools (e.g., Nagios, Zabbix, AppDynamics, New Relic, Datadog, Splunk, ServiceNow, PagerDuty).
• Develop and maintain

  event correlation logic, filters, and enrichment rules within

  BigPanda.
• Automate alert management processes to reduce noise and improve incident response times.
• Implement

  custom APIs and scripts

  for integrating BigPanda with existing enterprise systems.
• Collaborate with DevOps, ITSM, and SRE teams to ensure end-to-end monitoring coverage.
• Build dashboards and reporting to provide real-time visibility into system health and incident metrics.
• Troubleshoot BigPanda-related issues and ensure system stability and scalability.
• Provide best practices for incident

  triage and root-cause analysis workflows

  .
• Stay current with BigPanda updates and industry best practices in AIOps and IT monitoring.

Required Skills & Qualifications

• Strong hands-on experience with

  BigPanda platform

  (administration, configuration, and customization).
• Proficiency in scripting languages such as

  Python, Bash, or PowerShell

  for automation.
• Solid understanding of

  IT Operations Monitoring tools

  (e.g., Nagios, Prometheus, Splunk, Datadog).
• Experience with

  incident management and ITSM platforms

  (ServiceNow, Jira, PagerDuty).
• Familiarity with

  API integrations (REST, Webhooks, JSON, XML)

  .
• Knowledge of

  cloud platforms

  (AWS, Azure, GCP) and modern DevOps practices.
• Strong problem-solving skills with the ability to troubleshoot complex monitoring issues.
• Excellent communication skills and ability to work cross-functionally.

Preferred Qualifications

• Experience with

  BigPanda Open Integration Hub (OIH)

  .
• Background in

  SRE, NOC, or DevOps engineering

  roles.
• Understanding of

  AIOps, machine learning-based correlation, and event-driven architectures

  .
• Familiarity with CI/CD pipelines and Infrastructure-as-Code (Terraform, Ansible).

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 3+ years of experience working with monitoring, incident management, or AIOps platforms.
• 1+ years of hands-on experience specifically with

  BigPanda

  .