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Bell Desk Associates

Bell Desk Associates

Naukri Hospitality Jobs

0 - 1 years

|

2 - 3 Lacs

Posted:4 weeks ago| Platform:

Apply

Skills Required

front desk bell desk guest relations front office hotel management front office management receptionist activities front office operations guest handling office assistance telephone handling telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated individual to join our team as a Bell Desk Associate in the hospitality industry. The ideal candidate should have 0-1 year of experience.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues professionally.
Provide exceptional customer service by ensuring prompt and efficient response to guests' needs.
Coordinate with other departments to ensure seamless service delivery.
Maintain accurate records of guest interactions and transactions.
Ensure high standards of cleanliness and organization at the front desk area.
Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills to resolve guest complaints and concerns efficiently.
Basic knowledge of hotel management principles and practices is desirable.
Ability to maintain confidentiality and handle sensitive information with discretion.
Team player with a positive attitude and willingness to learn and grow.

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