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Bell Desk Associate

Bell Desk Associate

Naukri Hospitality Jobs

0 - 1 years

|

1 - 3 Lacs

Posted:4 days ago| Platform:

Apply

Skills Required

front desk bell desk guest relations front office hotel management front office management receptionist activities front office operations guest handling office assistance telephone handling telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated individual to join our team as a Bell Desk Associate in the hospitality industry. The ideal candidate should have 0-1 year of experience.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues professionally.
Coordinate with other departments to ensure seamless service delivery.
Maintain accurate records of guest interactions and transactions.
Provide exceptional customer service by being courteous and responsive to guests.
Handle cash and credit transactions accurately and efficiently.
Ensure the reception area is clean and well-maintained at all times.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with diverse groups.
Ability to work in a fast-paced environment and prioritize tasks accordingly.
Strong problem-solving skills to resolve guest complaints and concerns.
Basic knowledge of hotel management principles and practices is preferred.
Familiarity with point-of-sale systems and basic math skills are necessary.
Ability to maintain confidentiality and handle sensitive information with discretion.

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