Bell Desk Associate

Naukri Hospitality Jobs

0 - 2 years

1 - 3 Lacs

jaipur

Posted:6 days ago| Platform:

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Skills Required

bell desk associate guest escorting luggage handling check-in & check-out support valet coordination complaint resolution guest assistance reporting & documentation concierge support safety & security compliance communication with front office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Bell Desk

Responsibilities

Luggage Handling:
Greet guests upon arrival and promptly assist with the safe and efficient transfer of luggage from the vehicle to the lobby and then to the assigned guest room.
Departure Service:
Retrieve luggage from guest rooms upon check-out and assist with loading bags into the guest's vehicle or designated transportation.
Rooming Guests:
Escort guests to their rooms, providing a brief but comprehensive orientation of the room features and hotel facilities.
Transportation:
Manage and coordinate guest transportation, including taxi services, car rentals, and internal hotel shuttle services.
Information & Delivery:
Deliver messages, packages, mail, and special items (e.g., flowers, amenity baskets) to guest rooms and internal departments promptly.
Lobby Management:
Maintain the cleanliness and organization of the lobby, front entrance, and luggage storage areas, ensuring a high aesthetic standard.

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