AVP - Governance, Controls MIS & compliance reporting
Position Purpose
- The incumbent will own the end-to-end production of management dashboards, compliance reporting and control-testing for the team. Working closely with internal business units, external vendors, audit teams and senior management, the role ensures that all regulatory and internal compliance obligations are met, that control gaps are identified and remediated, and that performance data is transformed into actionable insights for continuous improvement.
Responsibilities
Direct Responsibilities
Compliance & Audit Coordination.
- Design, build and maintain daily/weekly/monthly MIS dashboards and presentation packs for senior management.
- Consolidate data from multiple sources (e.g., security systems, vendor KPIs, budget trackers) and present it using charts, graphs and analytics.
- Guarantee that all business compliance requirements are fulfilled in partnership with service providers.
- Act as the primary liaison with the Vendor Auditing Team schedule audits, capture findings, draft action-plan logs and monitor remediation.
- Maintain a centralised Action Tracker to follow up on deliverables assigned to PPS team members.
- Identify Level1 (routine) and Level2 (deep-dive) controls, maintain a living inventory, and assign owners.
- Execute the Control-Testing Programme: run scheduled tests, record results, and report deviations to Admin Process Leads and senior management.
- Propose and implement corrective actions for any control gaps, ensuring they are closed within agreed timelines.
- Conduct pre-internal audit walkthroughs to surface material issues before the formal audit.
- Review and update security policies, procedures and risk-assessment documentation when processes change.
- Coordinate with statutory/external auditors (BNPP-appointed) on findings, recommendations, and follow-up actions.
- Lead monthly Ops & Controls agenda meetings with location leads, capture minutes, and maintain an open-action tracker for timely closure.
Budget Reporting & Performance Monitoring.
- Produce Budget-vs-Actual analyses, monthly expense reports for various departments, and forecast variance explanations.
- Identify automation opportunities (advanced Excel formulas, Power Query, VBA, Power BI) to streamline recurring reports, snapshots and dashboards.
- Track KPI trends, spot performance drifts, and provide recommendations to managers for process optimisation.
- Perform root-cause analysis on operational issues/risks, document findings and develop preventive actions to avoid recurrence.
- Keep an up-to-date, auditable database for the Physical-Security team (vendor contracts, security assets, incident logs, etc.).
- Ensure the data repository meets internal and external audit requirements (read-only backups, change-log, access audit).
- Proactively engage with internal (risk, finance, IT) and external (vendors, auditors) stakeholders on a daily, weekly, and monthly cadence to gather inputs, validate data, and disseminate results.
- Translate complex data insights into clear, executive-level presentations.
Technical Competencies:
- Advanced Microsoft Excel (pivot tables, Power Query, array formulas)
- Experience with data-visualisation tools PowerBI, Tableau, or QlikView.
- Familiarity with audit-management is advantageous.
Behavioral Competencies
Good Communication Skills
- Excellent written and verbal communication; comfortable presenting to senior leadership and facilitating cross-functional meetings
Interpersonal Skills
- Ability to negotiate, influence and maintain strong relationships with internal teams, external vendors and auditors.
- Ability to deal with Team members, internal customers and external vendors/agencies.
Education.
- Bachelors degree in business administration, Finance, Risk Management, Information Systems, or a related field.
- 5+years of experience in compliance reporting or internal audit.