Automation & Systems Specialist (AI + PMS + Integrations)

About the Role

tech-savvy, detail-oriented Automation & Systems Specialist

AI workflows, PMS setups, automations, dashboards, cloud organization, software integrations, and login management

This role ensures our operations remain efficient, accurate, and scalable as we grow.

Key Responsibilities

AI & Automation

• Build and maintain

  AI-powered workflows

  using tools like Zapier, Make.com, GoHighLevel, and ChatGPT.
• Automate repetitive tasks such as lead routing, reporting, messaging, and internal updates.
• Create automation for

  guest communication

  , task assignment, and alerts.

PMS (Property Management System) Setup & Maintenance

• Maintain and optimize

  Hostify, Guesty, Hospitable, or similar STR platforms

  .
• Create new property listings, automate messaging, price syncing, and calendar updates.
• Monitor channel connections (Airbnb, Booking.com, VRBO) for errors or sync issues.

Dashboard & Reporting

• Build dashboards for occupancy, revenue, lead status, team KPIs, and task tracking.
• Automate daily/weekly reports using Excel, Google Sheets, Notion, or Data Studio.
• Ensure accurate mapping of payouts, bookings, and unit performance.

Cloud Management

• Maintain well-organized cloud systems in

  Google Drive / Dropbox

  .
• Create structured folders for properties, employees, owners, training, and operations.
• Ensure backup, security, and permission-level control.

Software & Integrations

• Connect and maintain all company tools:
• Hostify / Guesty / PMS
• PriceLabs / Beyond Pricing
• Slack / WhatsApp API / RingCentral
• GoHighLevel CRM
• QuickBooks / Zoho Books
• Troubleshoot system errors and coordinate with vendors when needed.

Team Support

• Manage logins, passwords, and secure access for employees.
• Train staff on using internal tools and workflows.
• Document all processes and maintain SOP updates.

Qualifications

• Bachelor’s degree in

  Computer Science, IT, Engineering, or related field

  (preferred).
• 1–4 years experience in:
• Automation tools (Zapier, Make.com, Pabbly, GHL)
• CRM / workflow management
• PMS or booking platforms (Airbnb, Booking.com) — nice to have
• Strong knowledge of

  Excel / Google Sheets / data structuring

  .
• Comfortable with APIs and integration logic.
• Excellent communication skills in English.
• Strong troubleshooting and problem-solving ability.
• Attention to detail and organized working style.

Why Join Us

• Work with a

  fast-growing U.S. hospitality company

  .
• Learn cutting-edge tools in AI automation and STR technology.
• Growth path into

  Technical Operations Manager

  .
• Competitive salary + skill-based incentives.
• Modern office in Salt Lake Sector V, Kolkata.

• ₹35,000 – ₹60,000/month

• (depending on experience and technical skills)