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Byd India
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Asst Manger/Dy Manager- After Sales

Asst Manger/Dy Manager- After Sales

Byd India

5 - 10 years

4 - 8 Lacs

mumbai new delhi chennai

Posted:None| Platform:

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Skills Required

customer service presentation skills convincing power outbound calling advertising sales marketing sales executive activities voice process lead generation telesales leadership skills outbound sales telecalling telemarketing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

","roles_responsibilities":"

Head - customer relations - National role

Responsibilities -

Handling dealer queries and complaints on DMS issues faced and resolve within SLA timelines

Work closely with DMS supplier in running the DMS without any trouble at BYD india and BYD dealership

Actively involve in traning with supplier and ensure all persons using DMS are sufficiently tranined

Actively liason with dealers to add new role holder and remove left roles holders to keep DMS upto date

Train internal BYD India team new and old ensure they are able to pick up reporting for the areas

The role will be for sales and aftersales, parts, factory account team so constantly engae with them for any modification /support needed and take it up supplier and implement in given timelines

Should also BYD India IT team in case of their requirement needs additional resourse in critical times

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Byd India

Automotive / Renewable Energy

Mumbai

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Asst Manger/Dy Manager- After Sales