Telecalling Executive

Job Title: Telecalling ExecutiveLocation: Nikol, AhmedabadJob Type: Full-timeWorking Hours: 9:30 AM to 6:30 PMJob Summary:we are seeking a dynamic and motivated Telecalling Executive to join our team in Nikol, Ahmedabad. The ideal candidate will be responsible for handling outbound and inbound calls, maintaining customer relationships, and providing accurate information about our products and services.Key Responsibilities:- Make outbound calls to prospective customers and handle inbound inquiries.- Explain company productsservices clearly and persuasively to clients.- Maintain and update customer databases in Excel.- Respond to customer queries via phone and email in a professional manner.- Follow up with leads and ensure timely communication.- Achieve dailyweeklymonthly call and conversion targets.- Prepare and share daily reports with the team leadmanager.Required Qualifications Skills:- Education: Graduate in any discipline.- Experience: Minimum 1 year of experience in telecalling, customer service, or a similar role.- Languages Known: English, Hindi, and Gujarati (fluency required).- Technical Skills: Proficient in MS Excel and Email communication.- Other Skills: Excellent communication, persuasion, and interpersonal skills.Gender Preference: FemaleKey Skills :Company ProfileToday, we are extremely glad to state that the firm that began in 2013 currently caters to over 180 prime-quality products to meet people's requirements.We hold an ISO 9001-2015 certification. Our quality and useful products are not only medicines but life-enhancing and environment-oriented products, and we fully consider human values.The marketing plan and management have successfully implemented a sustainable system that has yielded positive results. With very high values in mind, we have only one goal is to reach out to enthusiastic and efficient individuals and uplift them economically and socially. That's why our motto is Let's win together.