ASSOCIATE TECHNICAL (NETWORK SECURITY)

KeyResponsibilities:

-Develop, configure, and improve core and custom applications inServiceNow.

-Work across various ServiceNow modules like IT Service Management (ITSM), ITOperations Management (ITOM), Customer Service Management (CSM),Integrated Risk Management (IRM), HR Service Delivery, and others.

-Collaborate with stakeholders to define system requirements and customize theplatform accordingly.

-Create and customize ServiceNow workflows and forms for an enhanced userexperience.

-Ensure the implementation of best practices within the ServiceNowplatform.

-Provide technical support and guidance on ServiceNow capabilities.

-Integrate ServiceNow with other third-party tools and software.

-Conduct regular system audits to ensure optimal performance.

-Prepare and maintain documentation on processes, policies, and applicationconfiguration.

Qualifications:

-Bachelors degree in Computer Science, Information Technology, or relatedfield.

-Proven experience as a ServiceNow Developer with a strong understanding of theServiceNow platform.

-Familiarity with ServiceNow modules such as ITSM, ITOM, HR Service Delivery,and Custom Application Development.

-Excellent knowledge of JavaScript, HTML, CSS, and other relevant webtechnologies.

-Experience with REST and SOAP web services.

-Strong problem-solving and analytical skills.

-Excellent communication and teamwork abilities.

PreferredSkills:

-ServiceNow Certified Application Developer, ServiceNow Certified SystemAdministrator or any module Implementation certification .

-Experience with Agile and Scrum methodologies.

-Knowledge of ITIL processes