Associate

Job Description

The Communications Associate is responsible for maintaining and executing communications plans and programs in support of RSM’s strategy. The position is responsible for supporting the communications team across various initiatives and projects; building strong relationships with stakeholders; and assisting in developing and executing multi-channel, compelling strategies, tactics, and deliverables to inform, engage and inspire stakeholders to align to firm strategies and business objectives.

Content creation and management - 30%

• Create content for internal and external audiences and manage distribution using the firm’s tools while maintaining compliance with firm governance and branding.
• Proofread and edit content, create internal templates per RSM brand guidelines.
• Publish content through the firm’s communications platforms, such as SharePoint, RSM Power, Viva Engage.
• Compile and evaluate reports on content performance to determine effectiveness and recommend improvements.

Assist planning and execution - 40%

• Assist in developing and executing internal and external communications strategies and tactics to inform, engage and inspire employees to feel connected and willing to advocate for the firm.
• Collaborate with cross-functional teams to ensure integration and seamless delivery of approved communications to intended audiences.
• Coordinate the timely distribution of internal communication campaigns.

Assist ad hoc projects - 20%

• Collaborate with internal stakeholders to assist other groups/projects with:
• Interviewing, drafting, editing, and publishing.
• Talking points, Q&A, announcements, PowerPoint presentations, podcast and video scripting and recording.

Continuous improvement - 5%

• Leverage communications assessments and metrics to suggest and implement enhancements to communications practices.
• Actively participate in communication team meetings to continually share ideas and insights to improve communication processes, tools, and results.

Stakeholder management -5%

• Actively build relationships with team members and key stakeholders.

EDUCATION/CERTIFICATIONS

(MUST NOTE REQUIRED OR PREFERRED)

Requires graduation in Communications, English, Journalism or Marketing

TECHNICAL/SOFT SKILLS

(MUST NOTE REQUIRED OR PREFERRED)

Requires:

• Advanced Microsoft Office and social media skills
• Strong attention to detail
• Effective communication skills, both written and verbal
• Ability to adapt writing style to the intended audience(s)
• Proven track record of exercising sound judgment in communicating with internal and external audiences.
• Ability to operate with a sense of urgency.
• Ability to foster and execute solutions.

EXPERIENCE

(MUST NOTE REQUIRED OR PREFERRED)

Requires:

• 3-5 years of experience working with business teams to develop communications that help achieve desired results.
• Experience working with digital content and platforms with strong analytical mindset.
• Effective presentation and communication skills
• Ability to learn new subject areas quickly.

LEADERSHIP SKILLS

(MUST NOTE REQUIRED OR PREFERRED)

Requires:

• Ability to work autonomously and exhibit a professional demeanor to internal and external clients.
• Ability to manage and prioritize multiple requests from various sources.
• Strong organizational and time management skills