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Associate Process Manager

Associate Process Manager

eClerx

8 years

0 Lacs

pune maharashtra india

Posted:4 days ago| Platform:

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Skills Required

logical auditing writing design analytics pricing ml model engagement merchandising management leadership drive positioning efficiency data learning regression analysis forecasting testing clustering engineering benchmarking optimization deployment documentation programming statistics mathematics certifications aws azure edx python numpy sqlalchemy visualization power technology service vision automation

Work Mode

On-site

Job Type

Full Time

Job Description

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Process Manager Roles And Responsibilities

Key Responsibilities

Design and deliver analytics models aligned with strategic objectives.
Partner with pricing, product, and assortment teams to deliver actionable ML-driven insights
Ensure robust and well-documented model lifecycle management
Present technical results in a clear and actionable manner to business stakeholders

Stakeholder Engagement

Engage cross-functional teams (merchandising, pricing, category management, leadership) to understand business needs and drive analytics projects
Communicate complex analytical concepts in an accessible way to non-technical audiences

Business Impact & ROI

Drive improvements in revenue, margin, competitive positioning, and operational efficiency through data-driven solutions
Develop KPIs to monitor model and business impact, ensuring sustainable value creation

Advanced Statistical & Machine Learning Expertise

Strong foundation in regression analysis, time-series forecasting, hypothesis testing, A/B testing, and experimental design
Hands-on experience building and deploying predictive models for pricing, assortment, sales forecasting, competitive intelligence, and product substitution mapping
Applied expertise in ML techniques: classification, clustering, regression, recommendation engines, and feature engineering

Domain-Specific Applications

Design data science solutions for market intelligence, assortment management, competitive benchmarking, pricing optimization, and digital shelf diagnostics
Translate business problems into analytical solutions with measurable business outcomes

Scalable Data Pipelines & Model Deployment

Develop scalable pipelines and workflows for model building and performance monitoring
Implement robust data validation, model explainability, and documentation practices

Technical And Programming Skills

Senior Data Scientist with 8+ years of experience.
Master’s degree (preferred) or Bachelor’s degree in Statistics, Computer Science, Data Science, Mathematics, Engineering, or related quantitative field
Additional certifications in Data Science, Machine Learning, or related technologies (AWS/Azure ML, Coursera, edX, etc.) will be an advantage
Strong proficiency in Python (Pandas, scikit-learn, NumPy, SQLAlchemy) and SQL.
Working knowledge of visualization tools: Power BI, Tableau
Exposure to cloud computing environments (Azure / AWS / GCP)

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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Associate Process Manager