Associate Manager - Cargo Ground Contracts

Job Purpose

• The Air Cargo Ground Handling Contracts and Performance Manager is responsible for developing, negotiating, and managing contracts with ground & Cargo warehouse handling service providers to ensure the efficient and effective handling of air cargo.


• This role involves monitoring and improving the performance of ground handling services to meet operational, financial, and safety objectives.

Key Accountabilities

Contract Management:

• Develop and negotiate contracts with ground handling service providers.


• Ensure that contracts align with company objectives, regulatory requirements, and industry standards.


• Review and update contracts as necessary to address changing business needs.

Performance Monitoring:

• Establish key performance indicators (KPIs) for ground handling services.


• Monitor and evaluate the performance of ground handling partners against established KPIs.


• Implement performance improvement initiatives and corrective actions as needed.

Relationship Management:

• Foster strong relationships with ground handling service providers.


• Collaborate with internal stakeholders, such as operations, logistics, and finance teams, to address issues and optimize processes.

Cost Management

• Monitor and control costs associated with ground handling services.


• Identify cost-saving opportunities without compromising service quality or safety.

Regulatory Compliance

• Stay informed about aviation regulations and industry best practices related to air cargo ground handling.


• Ensure that ground handling operations comply with relevant regulations and standards.

Skills Required for the role

Communication and Interpersonal Skills

Analytical and Problem-Solving Abilities

Sound knowledge of Air Cargo Operations

Regulatory and Compliance Acumen

Educational and Experience Requirements

Minimum Education Requirement: Bachelor s degree in Management, Operations, Economics, or related fields

Experience

3-5 years of experience in Cargo contracts management, preferably with exposure to international and domestic service providers service delivery procurement function, negotiation and drafting of SGHA & SLA.