About 1Lattice
1Lattice™ is a 360-degree business decision support partner, offering a tech-enabled stack of data, expert networks, and custom research solutions. We work with clients globally to solve critical business challenges using agile, insight-led methods—from Inputs and Validation to Execution and Measurement.
About The Role
We are looking for a highly organized and proactive Panel Operations Associate - CAPI to support end-to-end execution of Primary Research projects through freelancer and field team coordination. This is an execution-heavy role involving day-to-day management of survey fieldwork, onboarding of freelancers, and project monitoring under the guidance of the Team Leader - Panel Operations.Key Responsibilities✅ Project Execution
- Assist in setting up and managing CAPI (Computer-Assisted Personal Interviewing) projects.
- Ensure field teams are briefed, deployed, and aligned to project objectives and timelines.
- Monitor daily progress of surveys and provide real-time updates to the reporting manager.
- Handle basic troubleshooting for field-related queries and escalate issues when needed.
✅ Freelancer Coordination
- Source and onboard new freelancers and field surveyors using internal tools and external channels.
- Share daily assignments and ensure adherence to timelines and data quality standards.
- Maintain freelancer databases, track attendance, and flag performance issues.
- Coordinate with vendors if additional field capacity is needed.
✅ Operational Support
- Work closely with internal teams (sample, data, consulting) to ensure accurate and timely delivery.
- Maintain tracking sheets, dashboards, and reporting logs.
- Support in maintaining budget trackers, cost logs, and timesheets for freelancers.
- Assist in documentation, rate negotiation support, and field audit coordination.
Requirements
- Graduate in any discipline (Freshers or up to 2 years of relevant experience).
- Strong communication and coordination skills (Hindi and English essential).
- Comfortable working with freelancers and remote field teams.
- Basic understanding of research operations or project coordination is a plus.
- Proficient in MS Excel/Google Sheets; familiar with digital tracking tools.
- Ability to handle pressure and deliver under tight timelines.
- Willingness to work extended hours or weekends when project requires.
- Prior experience in market research, survey fieldwork, or operations is preferred but not mandatory.
Why Join Us?
- Get hands-on exposure to large-scale research operations.
- Work in a fast-paced and collaborative environment.
- Clear growth path toward project management and leadership roles.
- Be part of an agile and purpose-driven team at the intersection of data and decision-making.
- Opportunity to manage projects across diverse sectors including FMCG, BFSI, Healthcare, and more
- Work with a purpose-driven organization committed to ethical and impactful research