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14 Job openings at PGA Labs
About PGA Labs

PGA Labs is a company based out of New Delhi, Delhi, India.

Director - Healthcare & Life Sciences

Gurugram

10 - 15 years

INR 35.0 - 40.0 Lacs P.A.

Work from Office

Full Time

About 1Lattice: 1Lattice is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with clients and partners globally, helping them solve a wide variety of business and organizational problems through actionable research-led insights. About the role: As a Director (D) in the Healthcare & Life Sciences vertical, you will have four key responsibilities (1) Driving business development. (2) Client management (3) Ensuring project delivery (4) Team management. 1. The foremost responsibility of this role is to drive business revenues and profitability. You will be expected to seamlessly own the existing clients for 1Lattice for repeat and continued business, as well as drive business targets through opening up new accounts with your own past networks, marketing activities, cold calling, and running project proposals and. Apart from business revenue targets, you will be responsible for the profitability of your projects, in terms of managing direct and indirect costs. You will also be responsible for further development / enhancement of product offerings and capabilities within 1Lattice. 2. This role will be expected to develop close connections and relationships with senior leaders in the industry. This will require playing a significant role in influencing their thinking, as well we identifying potential project leads / opportunities / proposals and driving them to closure. This will also involve high quality project delivery through your teams to ensure high client satisfaction and repeat business. 3. This position will lead and drive delivery teams of 10+ members, including mid-management members who will be responsible for project delivery, and junior levels for execution. This will involve supervising and guiding the research process and generating insights that help client make a business decision. 4. You will also play a very meaningful leadership role internally, and assume the leadership role for your team. You will support the 1Lattice culture by motivating your colleagues and helping the team members under you train and develop their skills, showcase their talents, make them feel part of the 1Lattice family, and overall helping them grow professionally. As such, you will be responsible for both their growth as well as overall happiness. Roles and responsibilities: Ensuring that the revenue / business development and profitability targets are met and exceeded - through both repeat business from existing accounts and opening up new accounts. Driving business continuity with existing clients, ensuring repeat business from key accounts Driving sectoral marketing, industry visibility, representing the 1Lattice brand, driving the leads / opportunities / proposals and ensuring maximum conversions End to end ownership of project scoping and delivery by leading high impact teams, and ensuring overall client satisfaction and engagement. Driving thought leadership in projects and coming up with compelling approaches, frameworks, and solutions to client problems Managing team growth and satisfaction - be responsible for their success as well as build a strong team culture Play active role in recruitment and build project delivery teams in your vertical Competencies and skills: Deep understanding of healthcare and life sciences domain - experience within a healthcare company is an added advantage. Proven experience in business research / consulting / data services, with minimum 10+ years of experience leading and managing teams in the Healthcare and Life Sciences industry. Strong and credible industry connects in the Healthcare and Life Sciences industry. industry, with ability to handle very senior conversations and open up new doors for business development, strong ability to understand clients needs and developing trusted relationships. Ability to create impactful proposals for specific projects with a tailored approach, and presenting to clients for maximum conversions. Demonstrated ability to execute/project manage large-scale projects from beginning to completion - having a strong orientation to planning work, defining scope and approach for assignments and driving work through teams with high efficiency Strong team management skills - building a strong team culture, driving high impact and efficiency, ensuring team growth and happiness. Strong analytical and problem solving skills - deriving insights from data and conversations. Excellent communication skills - both written (slide / text output) and verbal (client presentation) Very high drive and energy. Educational qualification and Certifications: Consistent track record of academic excellence. 12 yrs+ of experience in primary and secondary research and data projects is a must. Demonstration of leadership in educational and professional career. Very high drive and energy.

Research Associate (Telecalling)

Ranchi

1 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

LOCATION- Ranchi WORK MODE- REMOTE Company Overview 1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. About the role As a part of our Practice Development team, you will be responsible for executing time critical research across projects. Associates at 1Lattice are integral to delivering customer delight by collaborating with clients, team leads, and 1Lattice Expert nodes. Associates are also involved in enhancing the 1Lattice network by enriching the pool of expert nodes across their practice segment. Being a part of the Practice Development team, you will have the opportunity to work with clients directly as you build research expertise and ability to tailor advisory solutions for their unique needs. Key Responsibilities Understanding the scope of the project and demonstrate flexibility in addressing a clients changing requirements Industry research aimed at sourcing leads and enhance the existing pool of practice nodes. Confidently approach senior practice specialists and recruit nodes in line with a clients requirements Develop a deeper understanding of an industry to appreciate the dynamics and structure of the industry. Master the client relationship workflow, and seamlessly execute and improve processes. Ensure client delight while also creating a win-win for our Expert Nodes Skills Customer-centric attitude, excellent communication and interpersonal skills. Proven experience in communicating effectively and building relationships quickly over the phone A logical and focused approach in solving client problems Resourceful and proactive approach to consulting assignments at hand Experience of having worked in advisory or Sales/BD setting would be an added advantage. Very good listener, and deep empathy towards clients to respond to their needs Qualifications Excellent communication skills in oral and written English Bachelors degree or higher from a top tier university Freshers can apply Connections and Network of industry professionals will be a plus. CTC- 1.8 Lpa + Perks

Senior Associate- Sales & Account Management

Mumbai

3 - 5 years

INR 5.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Location: Mumbai About us: 1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. About the role: Domain: Network (Client Acquisition & Sales Team, Market Research) Roles & Responsibilities: Identify and map out key stakeholders and decision-makers within client organizations (Brands and consulting firms), including relevant CXOs. Reaching out to relevant clients connects to showcase the research products and services of 1Lattice. Identify industry trends, potential clients, and competitive landscape. Responsible for ensuring achievement of sales target through new and existing clients Plan proposals, approaches, pitches and own all business metrics and growth for the assigned line of business/region Maintain existing relationships and continuously focus on revenue generation from cross-sell opportunities Independently hold client meetings, understand the client needs through effective questioning and active listening, followed by suggesting the relevant solution/service aligned with the client requirements Having and understanding of how the budget are planned for the execution of projects and own P&L Who is a successful applicant? 3 to 5 years of experience in B2B sales/consultative sales, MBA preferred Strong understanding of market research/consulting/business intelligence industry Excellent communication and presentation skills, with the ability to effectively negotiate and close a contract independently Operational understanding of how research is conducted across different industry segments and methodologies Understand the different parameters of quality assurance Existing relationship in mid to large corporates across any/multiple sectors Ability to work in a team and enthusiastic about growing the business in a fast-paced start-up environment Role type: In-office, 5 days working Compensation: Aligned to market

Research Associate (Telecalling)

Mumbai

1 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

LOCATION- PAN INDIA WORK MODE- REMOTE (WORK FROM HOME) Company Overview 1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. About the role As a part of our Practice Development team, you will be responsible for executing time critical research across projects. Associates at 1Lattice are integral to delivering customer delight by collaborating with clients, team leads, and 1Lattice Expert nodes. Associates are also involved in enhancing the 1Lattice network by enriching the pool of expert nodes across their practice segment. Being a part of the Practice Development team, you will have the opportunity to work with clients directly as you build research expertise and ability to tailor advisory solutions for their unique needs. Key Responsibilities Understanding the scope of the project and demonstrate flexibility in addressing a clients changing requirements Industry research aimed at sourcing leads and enhance the existing pool of practice nodes. Confidently approach senior practice specialists and recruit nodes in line with a clients requirements Develop a deeper understanding of an industry to appreciate the dynamics and structure of the industry. Master the client relationship workflow, and seamlessly execute and improve processes. Ensure client delight while also creating a win-win for our Expert Nodes Skills Customer-centric attitude, excellent communication and interpersonal skills. Proven experience in communicating effectively and building relationships quickly over the phone A logical and focused approach in solving client problems Resourceful and proactive approach to consulting assignments at hand Experience of having worked in advisory or Sales/BD setting would be an added advantage. Very good listener, and deep empathy towards clients to respond to their needs Qualifications Excellent communication skills in oral and written English Bachelors degree or higher from a top tier university Freshers can apply Connections and Network of industry professionals will be a plus. CTC- 1.8 Lpa + Perks

Quality Analyst (Freshers Only)

Gurugram

0 - 1 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

About US 1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powe'red by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. Job Overview: We are seeking a detail-oriented and analytical Quality Analyst to ensure the accuracy, completeness, and reliability of data collected by our Research Associates through telephonic interviews. The QA Executive will be responsible for monitoring, auditing, and validating calls, identifying discrepancies, and providing feedback for continuous improvement in data collection practices. Key Responsibilities: Conduct regular audits of calls made by Research Associates to validate the authenticity, completeness, and quality of data collected. Review questionnaires/responses to ensure adherence to project guidelines and quality standards. Identify gaps, errors, or inconsistencies in data and provide constructive feedback to the Research team. Maintain detailed and accurate records of audits, observations, and corrective actions. Share daily/weekly quality reports with key stakeholders, highlighting trends and areas for improvement. Work closely with Training and Operations teams to support coaching initiatives based on audit findings. Participate in calibration sessions to align QA standards across projects and teams. Suggest and implement process improvements to enhance overall data quality and operational efficiency. Ensure compliance with company policies, client requirements, and industry regulations. Key Requirements: MBA in any discipline (preferred: Market Research, Business Administration, Communications). 0-1 years of experience in Quality Assurance within Market Research, BPO, or similar environment. Strong attention to detail and excellent analytical skills. Good listening and communication skills in English (other regional languages are an advantage). Ability to work independently and manage multiple tasks simultaneously. Familiarity with CRM systems, QA tools, and MS Office (especially Excel and PowerPoint). Understanding of market research methodologies and call centre operations will be a plus. Preferred Skills: Experience in call auditing or monitoring in a market research setting. Strong documentation and reporting skills. Ability to provide constructive feedback and drive quality improvement initiatives.

Senior Associate/ Associate Manager

Gurugram

3 - 8 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

About us: 1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. About the role: This position reports to the Group Manager (or equivalent). The primary role of this position is to project manage 1Lattice projects. As a Senior Associate/ Associate Manager , you will be required to lead the project management end to end. Associate Manger typically lead 1-2 projects at a time. Key Responsibilities: Project management Ownership of entire project report and output Ownership of analysis on excel and be comfortable with handling data to derive meaningful insights Managing entire project life cycle scoping, problem structuring / hypotheses definition, research analysis, presentation storyboarding, delivery communication, project closure, knowledge management. Work collaboratively with 1Lattice Analysts, Research Ass ociate s and cross-functional data science and technology teams. Mentoring and guiding fellow team members, managing work teams as well. Be extremely focused on outcomes; be flexible to deal with ambiguous and dynamic environment, morph as required Present to clients in meetings / updates Innovate on frameworks / tools and help record learnings to expand 1Lattice knowledge base Be updated with the current trends in the research field Play an active part in business development and client engagement and get more business for 1Lattice primarily through farming in existing client relationships Desired background: Minimum 3+ years of research / consulting, advisory or market research experience Prior work in relevant fields like management consulting, business research, market research, equity research, or other similar backgrounds Desired Competencies: Strong research skills and past experience in research Analytical, ability to derive patterns from data and push for insights Resourcefulness and tactfulness in getting market inputs and client requirements Ability to work and influence in client settings Work collaboratively with counterparts in business partner teams to drive an impact together Strong levels of ownership and should demonstrate pride in output High focus on outcomes and must enjoy driving clients to action Proficiency in Microsoft Excel and Powe r Point is a must - very critical for this role Strong client management and presentation skills

Associate Director - Financial Investors

Gurugram

8 - 13 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

1Lattice is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with clients and partners globally, helping them solve a wide variety of business and organizational problems through actionable research-led insights. About the role: As an Associate Director (AD) you will have four key responsibilities (1) Ensuring project delivery (2) Client management (3) Team management and (4) Supporting business development. This position will lead delivery teams of strength 12-20 in the Financial Investors vertical for 1Lattice. This is an enriching role that involves supervising and guiding the research process and generating insights that help an investor / client make an investment or business decision. You will typically lead three to five projects in parallel, having full ownership of the deliverables including costs, and assume the leadership role for your team - as such, your teams successes also enhance your own personal results. This role will be exposed to senior level Private Equity and Venture Capital executives and lead interactions with them, playing a significant role in influencing their thinking and moving projects closer to action. The key objective will be to maintain strong relationships with them, resolve project issues as necessary, drive high client satisfaction and engagement and ensure repeat business / continuity. This position will also play a very meaningful leadership role internally. You will support the 1Lattice culture by motivating your colleagues and helping the team members under you train and develop their skills, showcase their talents, make them feel part of the 1Lattice family, and overall helping them grow professionally. As such, you will be responsible for both their growth as well as overall happiness. Lastly, as an Associate Director, you will expected to manage some key account relationships, open up new relationships and undertake business development activities like proposals, follow-up project discussions, support in building new products, etc. to grow 1Lattice business in these accounts / areas. Roles and responsibilities: End to end ownership of project scope and delivery, leading high impact teams Driving thought leadership in projects and coming up with compelling approaches, frameworks, and solutions to client problems Managing overall client satisfaction and engagement through high impact delivery Driving business continuity with existing clients, ensuring repeat business from key accounts Managing team growth and satisfaction - be responsible for their success as well as build a strong team culture Play active role in recruitment and build project delivery teams in your vertical Actively contribute to business development through discussions with new clients, driving the proposals and marketing processes Competencies and skills : Proven experience in data services, business research and / or consulting, minimum 8+ years leading and managing teams. Demonstrated ability to execute/project manage large-scale research projects from beginning to completion. Expertise in primary and secondary research and data collection methodologies and experienced in developing market-based research. Strong analytical and problem solving skills - deriving insights from data and conversations. Ability to manage multiple projects at a time, and a strong orientation to planning work, defining scope and approach for assignments, and driving work with efficiency. Ability to workplan, Excellent communication skills - both written (slide / text output) and verbal (client presentation) Strong client management skills - ability to understand clients needs and developing trusted relationships. Ability to create impactful proposals for specific projects with a tailored approach, and presenting to clients for maximum conversions. Educational qualification and Certifications: Consistent track record of academic excellence - at least an MBA degree from a Tier 1 college. Demonstration of leadership in educational and professional career. Experience in secondary and primary research of 5yrs+ is a must . Very high drive and energy. Clear, confident and articulate presentation skills.

Team Lead (Quality Assurance)

Gurugram

5 - 10 years

INR 7.0 - 12.0 Lacs P.A.

Work from Office

Full Time

About 1Lattice At 1Lattice , we are a business decision-support partner offering a comprehensive, tech-enabled services stack that includes data, research, and a global expert network. Our integrated product suite helps clients make smarter decisions from input gathering to execution and measurement.We work with organizations across industries and geographies, solving complex business and organizational challenges through research-driven, actionable insights. Role Overview We are looking for a detail-oriented and proactive Quality Control Lead to oversee the quality assurance process for our research projects both quantitative and qualitative. This role is crucial to ensuring our deliverables meet high standards of accuracy, consistency, and client expectations. Key Responsibilities Oversee the end-to-end quality check process across all research studies. Ensure projects meet internal and client-specific quality standards . Audit data collected through fieldwork, coding, and data entry for accuracy and consistency . Collaborate with project managers, field teams, and data units to identify and resolve quality issues . Create, update, and manage quality checklists and SOPs . Mentor and train junior quality team members for skill and performance improvement. Key Performance Indicators Data Accuracy: Ensure 98% accuracy in all reviewed datasets. Timely QC: Complete quality checks within 24-48 hours of data submission. Compliance: Maintain 95% adherence to internal and client-specific QC standards. Error Resolution: Address and resolve errors within 12 hours of escalation. Project Coverage: Review 100% of assigned surveys/projects on time. Training Impact: Conduct quarterly QC training sessions with at least 85% positive feedback . What We re Looking For Experience in quality control within the market research or consulting space. Strong understanding of data validation techniques , especially for survey-based research. Ability to manage multiple projects with precision and within tight timelines. Excellent communication, collaboration, and problem-solving skills. Proficiency in Microsoft Excel and quality management tools.

Senior Associate- Vendor Management

Gurugram

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

About 1Lattice 1Lattice is a business decision-support partner that empowers clients across sectors to make better, faster decisions. We combine research, technology, and strategic insights to drive real business outcomes. As we grow, our operations backbone plays a key role in ensuring timely, compliant, and cost-effective service delivery. Role Overview We are looking for a detail-oriented and proactive Procurement & Vendor Operations Executive to support day-to-day vendor management, procurement operations, and compliance tracking. This role requires strong coordination, documentation, and communication skills to ensure timely delivery, quality adherence, and efficient cost management. Key Responsibilities 1. Timely Delivery Coordinate with vendors and internal stakeholders to ensure timely delivery of goods/services Track delivery schedules and escalate delays proactively 2. Product Quality Compliance Ensure delivered items/services meet defined quality specifications Collaborate with quality control or end-users for feedback and resolution of non-compliance 3. Cost Competitiveness Support cost comparison, vendor negotiations, and savings identification Maintain records of historical pricing and support budgeting exercises 4. Communication & Responsiveness Act as the primary point of contact for vendor coordination Provide timely updates, handle queries, and maintain smooth communication across teams 5. Documentation & Compliance Ensure submission of accurate invoices, contracts, and compliance documents Maintain updated vendor records and assist in internal/external audits What We re Looking For Bachelor s degree in Business, Commerce, Supply Chain, or related fields Experince in DSA Management, Realeastate and Banking background will be preferred. 1-3 years of relevant experience in procurement, operations, or vendor management Strong Excel and documentation skills Ability to multitask, prioritize, and manage timelines effectively Good written and verbal communication Why Join 1Lattice? Be part of a fast-growing, high-impact team Exposure to cross-functional operations and strategic procurement Opportunity to improve internal processes and drive cost efficiency Open culture that values ownership, transparency, and continuous improvement

Associate- Vendor Management

Gurugram

1 - 2 years

INR Not disclosed

Work from Office

Internship

About 1Lattice 1Lattice is a 360-degree decision support partner offering tech-enabled research, expert networks, and custom data solutions. We help organizations make smarter, faster decisions across the business lifecycle from input gathering to execution and measurement. About the Role We are looking for a proactive and detail-oriented Associate - Vendor Management to support the operations team in coordinating with vendors, freelancers, and internal stakeholders for the smooth execution of market research projects. This is an execution-heavy, coordination-focused role ideal for candidates with early experience in vendor handling or operational support especially within the market research domain . Key Responsibilities Assist in coordinating with external vendors , survey agencies, and freelance resources to support primary research delivery. Maintain and update vendor/freelancer databases, rate cards, and onboarding documents. Support the Team Lead in vendor onboarding, documentation, and rate negotiation . Track fieldwork/project progress and follow up with vendors to ensure timelines and quality standards are met. Handle basic operational reporting, data entry, and invoice verification. Ensure vendor compliance and maintain internal communication logs. Coordinate with internal teams (sample, data, consulting) for project needs and alignments. Coordinate with QC team to ensure sample accuracy and survey data integrity. What We re Looking For 1-2 years of experience in vendor management , operations coordination , or market research project support (Freshers with internships or exposure to similar functions are also welcome to apply) Basic understanding of market research and survey operations (quant or qual) Strong verbal and written communication in English and Hindi Proficient in MS Excel, Google Sheets, and task tracking tools Strong coordination and follow-up skills Ability to multitask, stay organized, and meet deadlines Team player with a proactive mindset Preferred Background Bachelor s degree (any stream) Internship or work experience in market research agencies, survey vendors, or operational support roles is a plus Comfortable working in a fast-paced and structured environment Why Join Us? Exposure to real-world research execution and operations Opportunity to work with top clients and vendors Strong learning and growth potential in a fast-growing organization Supportive team environment with structured workflows Opportunity to manage projects across diverse sectors including FMCG, BFSI, Healthcare, and more Work with a purpose-driven organization committed to ethical and impactful research.

Team Lead- Freelancer Management

Gurugram

3 - 4 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

About 1Lattice 1Lattice is a 360-degree business decision support partner, offering a tech-enabled services stack of data, people networks, and custom research. Powered by innovative tools and agile data-gathering methods, 1Lattice helps clients make smarter decisions across the business lifecycle from Inputs and Validation to Execution and Measurement. We work with clients and partners globally to solve complex business problems with actionable, research-led insights. About the Role We are seeking a dynamic and experienced Team Leader - Panel Operations (CAPI) to lead the planning, execution, and delivery of Primary Research (CAPI-based) projects . This role will focus on managing a wide network of freelancers and field survey teams , ensuring seamless project delivery and operational excellence. You will be the key driver of end-to-end panel operations, including freelancer onboarding , coordination, and performance tracking, while also collaborating closely with internal teams and external stakeholders. Key Responsibilities Project Management & Delivery Manage end-to-end operations of full-service, tracking, and sample-only CAPI research projects. Ensure timely setup, execution, and delivery of ongoing projects with high data quality. Align with internal teams (consulting, sample, sales) to define project scope, timelines, and quality benchmarks. Identify and mitigate project risks, ensuring seamless execution under tight deadlines. Handle budgeting, cost tracking, vendor coordination, and timely invoicing. Freelancer Management Lead recruitment, onboarding, and training of freelance surveyors and field investigators through multiple sourcing channels. Allocate tasks, monitor productivity, and maintain performance dashboards for freelancers. Act as the single point of contact for field teams, ensuring continuous communication and support. Negotiate rates and onboard third-party vendors where necessary for additional capacity. Team Collaboration & Leadership Mentor and guide junior team members, supporting a learning-focused team culture. Drive process improvement to boost operational efficiency and delivery accuracy. Foster cross-functional collaboration to ensure client satisfaction and smooth internal coordination. Requirements Graduate/Postgraduate in any discipline. 3-4 years of experience in research operations, project management, or panel operations, especially in CAPI projects. Prior experience managing field teams or freelance workforces. Strong understanding of market research workflows and lifecycle. Excellent verbal and written communication skills. High proficiency in MS Office (especially Excel), Google Sheets, and CRM platforms. Strong organizational, analytical, and negotiation skills. Ability to multitask and manage priorities in a high-pressure environment. Flexibility to work in extended or 24x7 shifts if required by project deadlines. Why Join Us? Be a part of a high-growth, innovation-driven research company. Work with a diverse and passionate team delivering impact across industries. Opportunity to shape panel operations for a dynamic research ecosystem. Opportunity to manage projects across diverse sectors including FMCG, BFSI, Healthcare, and more Work with a purpose-driven organization committed to ethical and impactful research

Associate- Freelancer Management

Gurugram

2 - 6 years

INR 2.0 - 6.0 Lacs P.A.

Work from Office

Full Time

About 1Lattice 1Lattice is a 360-degree business decision support partner, offering a tech-enabled stack of data, expert networks, and custom research solutions. We work with clients globally to solve critical business challenges using agile, insight-led methods from Inputs and Validation to Execution and Measurement. About the Role We are looking for a highly organized and proactive Panel Operations Associate - CAPI to support end-to-end execution of Primary Research projects through freelancer and field team coordination . This is an execution-heavy role involving day-to-day management of survey fieldwork, onboarding of freelancers, and project monitoring under the guidance of the Team Leader - Panel Operations. Key Responsibilities Project Execution Assist in setting up and managing CAPI (Computer-Assisted Personal Interviewing) projects. Ensure field teams are briefed, deployed, and aligned to project objectives and timelines. Monitor daily progress of surveys and provide real-time updates to the reporting manager. Handle basic troubleshooting for field-related queries and escalate issues when needed. Freelancer Coordination Source and onboard new freelancers and field surveyors using internal tools and external channels. Share daily assignments and ensure adherence to timelines and data quality standards. Maintain freelancer databases, track attendance, and flag performance issues. Coordinate with vendors if additional field capacity is needed. Operational Support Work closely with internal teams (sample, data, consulting) to ensure accurate and timely delivery. Maintain tracking sheets, dashboards, and reporting logs. Support in maintaining budget trackers, cost logs, and timesheets for freelancers. Assist in documentation, rate negotiation support, and field audit coordination. Requirements Graduate in any discipline (Freshers or up to 2 years of relevant experience). Strong communication and coordination skills (Hindi and English essential). Comfortable working with freelancers and remote field teams. Basic understanding of research operations or project coordination is a plus. Proficient in MS Excel/Google Sheets; familiar with digital tracking tools. Ability to handle pressure and deliver under tight timelines. Willingness to work extended hours or weekends when project requires. Prior experience in market research, survey fieldwork, or operations is preferred but not mandatory. Why Join Us? Get hands-on exposure to large-scale research operations. Work in a fast-paced and collaborative environment. Clear growth path toward project management and leadership roles. Be part of an agile and purpose-driven team at the intersection of data and decision-making. Opportunity to manage projects across diverse sectors including FMCG, BFSI, Healthcare, and more Work with a purpose-driven organization committed to ethical and impactful research

Associate- Digital Marketing

Gurugram

0 - 1 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

About 1Lattice: 1Lattice is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with clients and partners globally, helping them solve a wide variety of business and organizational problems through actionable research-led insights. About the role: We are looking for a Associate- Digital Marketing Professional to adopt market best practices and increase the reach by using social media channels. Objective of campaign is to activate and engaged the audience while driving qualified lead generation through digital marketing. The ideal candidate will have experience in digital marketing, online panel management, and campaign execution with a strong analytical mindset. Key Responsibilities: Manage and optimize online survey panels to ensure high response rates and timely conversion Generate qualified leads through Google Ads, Facebook Ads, LinkedIn Ads, and affiliate marketing . Execute email, SMS, and app-based campaigns to enhance survey participation and engagement. Work closely with internal teams to improve panel retention and reduce dropout rates . Track and analyze key performance metrics, optimizing campaigns for better ROI . Manage panel health, incentives, and reward structures to maximize participation. Requirements: 0-1 years of experience in digital marketing, lead generation, online consumer panel management, or survey execution . Understanding of different CRMs and mass reach out tools to engage with people Hands-on experience with Google Ads, Meta Ads, LinkedIn Ads, and programmatic advertising . Proficiency in email marketing and automation tools (Braze, Amazon SES, etc). Strong analytical and data-driven decision-making skills.

Director- BFSI (Banking, Financial Services, and Insurance)

Bengaluru

10 - 15 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

About us: 1Lattice is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with clients and partners globally, helping them solve a wide variety of business and organizational problems through actionable research-led insights. About the role: As a Director (D) you will have four key responsibilities (1) Driving business development. (2) Client management (3) Ensuring project delivery (4) Team management. The foremost responsibility of this role is to drive business revenues and profitability. You will be expected to seamlessly own all the existing key accounts / clients for 1Lattice for repeat and continued business, as well as drive business targets through opening up new accounts with your own past networks, marketing activities, cold calling, and running business discussions / proposals and conversions with new accounts. Apart from business revenue targets, you will be responsible for the profitability of your projects, in terms of managing direct and indirect costs. You will also be responsible for further development / enhancement of product offerings and capabilities within 1Lattice to serve the clients better. This role will be expected to develop close connections and relationships with senior level Banking, Financial Services, and Insurance executives. This will require building and developing a wide network in the industry and leading interactions with them, playing a significant role in influencing their thinking, identifying potential project leads / opportunities / proposals and driving them to closure. This will also involve ensuring high quality project delivery through your teams to ensure high client satisfaction and repeat business. This position will lead and drive delivery teams of 20+ members in the Banking, Financial Services, and Insurance vertical for 1Lattice, including senior members who will be responsible for project delivery, and mid-junior levels for execution. This will involve supervising and guiding the research process and generating insights that help client make critical business decision. You will also play a very important leadership role internally to grow and engage your team and align them to the 1Lattcie culture. As such, your teams success will also enhance your own personal results. You will support and promote the 1Lattice culture by motivating your team members, train them and help them develop their skills, showcase their talents, make them feel part of the 1Lattice family, and overall helping them grow professionally. As such, you will be responsible for both their growth as well as overall happiness. Roles and responsibilities: Ensuring that the revenue / business development and profitability targets are met and exceeded through both repeat business from existing accounts and opening up new accounts. Driving sectoral marketing, industry visibility, representing the 1Lattice brand, driving the leads / opportunities / proposals and ensuring maximum conversions Managing overall client satisfaction and engagement through high impact delivery Driving business continuity with existing clients, ensuring repeat business from key accounts End to end ownership of project scope and delivery, leading high impact teams Driving thought leadership in projects and coming up with compelling approaches, frameworks, and solutions to client problems Managing team growth and satisfaction be responsible for their success as well as build a strong team culture Play active role in recruitment and build project delivery teams in your vertical Competencies and skills : Proven experience in data services, business research and / or consulting, with minimum 10+ years of experience leading and managing teams particularly in the Banking, Financial Services, and Insurance sector . Strong and credible industry connects in the Banking, Financial Services, and Insurance sector , with ability to handle very senior conversations and open up new doors for business development, strong ability to understand clients needs and developing trusted relationships. Ability to create impactful proposals for specific projects with a tailored approach and presenting to clients for maximum conversions. Demonstrated ability to execute/project manage large-scale projects from beginning to completion having a strong orientation to planning work, defining scope and approach for assignments and driving work through teams with high efficiency Strong team management skills building a strong team culture, driving high impact and efficiency, ensuring team growth and happiness. Strong analytical and problem solving skills - deriving insights from data and conversations. Excellent communication skills - both written (slide / text output) and verbal (client presentation) Very high drive and energy. Qualification and Certifications: Consistent track record of academic excellence - MBA degree from a Tier 1 college. 10 yrs + of experience in primary and secondary research and data projects is a must , with specific experience in handling clients in the Banking, Financial Services, and Insurance space. Demonstration of leadership in educational and professional career.

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PGA Labs

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PGA Labs

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Technology / Sports

Sportstown

50-100 Employees

14 Jobs

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