Associate Director

Role

Seamlessly run the bid management process across customer management, collection, and transaction processing work type across the industry verticals (CMT, BFSI and other new industry verticals) across geographiesProject manages timely responses to RFI/RFP ensuring a high standard of the responseSPOC for all bid related activities; coordinates across cross functional areas and across multiple stakeholdersOrchestrate production of high-quality solution presentationsEnd to end project management of client visit including producing presentations

Responsibilities

Response / content development to all the sections in the RFP/RFIsAllocation of work though standardised response trackerTime management to completionEscalation in case of breach of timeline and poor quality of responsesRed flag the risks and the deviation to the processSupport the Solution Architects to drive sessions and SME discussionsCalendar management to key milestones as per bid planStructured and timely communication on bid progressCoordinate with identified external consultantsEnsure complete confidentiality of the bid related dataCoordinate the Legal T & C’s and MSAs for the on-going bidCoordinate with the visual aid specialists for visual enhancement of the content and responsesIdentify showstoppers/ roadblock and tricky questions upfrontContent customisation to meet the opportunity requirementsReview and feedback to the core bid team on the quality of content / responses sharedConduct debrief session and win loss reviewCoordinate with the marketing team and Business Transformation OfficeResponsible for updating the knowledge repository in a timely mannerResponsible for planning alternative options in case of a resource failure (back up identification/ planning)Develop and maintain a strong repository of data with all relevant information for repeatable use in meeting pre-sales requirements.Develop Standard operating procedures (SoPs) specific to Global sales support function in line with methodology

Essential Skills

Graduation in any domain (Mandatory), Post-graduation (preferred)Project managementMulti-taskingExcellent written and verbal communicationGood knowledge of the product and services on offerGood analytical skillsResult orientedGood leadership, people management and decision-making ability

Desired Skills

Regular updated information on the latest trends in the industry and the market in generalPrevious operational background / relevant off shoring & outsourcing /marketing experienceRelevant industry certification. – APMP foundation level for Manager & Senior Manager