Associate - Digital Product Management

NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.

The Token team within NAS works to deliver tokenization solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments.  A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.

Are you a motivated, hardworking and passionate individual? If you want to join an engaging and fast paced product this could be the role for you. Reporting to the Director of Token Product Delivery, you will partner with business stakeholders and technologies team to envision and deliver network and enterprise priorities.

·      Product ownership and delivery for the India token capabilities to fulfil and meet the RBI regulatory standards set for networks for secure transaction processing.

·      Actively participate in all required cadence based SAFe agile ceremonies like daily stand ups, sprint planning, feature refinement, solution refinement, program increment planning (PI planning), show and tell, retrospectives, etc. to lead engineering scrum teams for product feature development

·      Project analysis for use case impacts including planning and coordinating day-to-day activities

·      Effectively manage projects, develop project plans, track project status, and ensure timely completion of projects

·      Develop Spreadsheets, Power Point Presentations, and Process Maps to document requirements for engineering team

·      Quickly grasp complex concepts required to manage projects and effectively communicate with key stakeholders and cross-functional teams

·      Build and maintain relationships with all key stakeholders within and outside the program to ensure smooth delivery of results

·      Prior Product Ownership experience is highly desired

·      Prior experience working directly with an engineering team is good to have

·      Strong analytical and problem-solving skills

·      High level of flexibility with the ability to absorb new information and adapt to change quickly

·      Excellent written and verbal communication skills, including the ability to articulate complex technical details in simple, easy to understand manner

·      Ability to work independently and interact effectively with at all organizational levels

·      Ability to handle multiple assignments and tasks independently/with minimal supervision

·      Bachelor’s Degree in appropriate field of study or equivalent work experience (2+ years)

·      Experience / Understanding / Certification in Scaled Agile Framework (SAFe) or Project Management or Agile Software Development Methodology is a plus.

·      Motivated self-starter and keen learner

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities