Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

We are on a journey to create a best-in-class Capabilities Organization. Our Capabilities team not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal, and fulfilling experience for all our customers. So, if you’re interested in a career creating breakthrough products and making an impact on our internal customers look no further.

The successful candidate will be responsible for supporting Source to Contract (S2C)/Global Supply Management (GSM) applications. GSM partners to support engaging the right third parties to support business needs by driving strategic value through contracting, managing third party risk and enabling payments for goods and services. In this role, the candidate will be responsible for:

• Collaborate with business stakeholders to drive alignment and execution — Partner with stakeholders to understand strategic goals, translate them into actionable product features, and ensure end-to-end delivery that aligns with the broader product vision.

• Support the agile product lifecycle — Work closely with product owners to perform analyses, facilitate workshops, and contribute to all phases of product development including story creation, testing, and implementation.

• Champion innovation and continuous improvement — Deliver forward-thinking, intuitive, and creative solutions that challenge conventional approaches and enhance the overall colleague experience.

• Partner across technology teams — Collaborate effectively with internal (American Express Technologies – AET) and external development teams to ensure cohesive integration, execution, and delivery of product solutions.

Minimum Qualifications

• 2+ years of product management or business analyst experience
• A balance of technical and business operations knowledge with proven ability to drive solutions
• Excellent analytical and product development mindset with ability to problem solve and translate requirements succinctly

• Independent and self-motivated, capable of executing under uncertainty with multiple priorities, in a fast-paced environment
• Strong communication and relationship building skills
• Experience operating in Agile framework
• Passionate about new technology and finding ways to apply it to enhance the user experience

Preferred Qualifications

• Prior Global Supply Management knowledge preferred

• Prior Conga experience is a plus
• Bachelor's degree or equivalent combination of education and experience preferred

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities