Associate - Data Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Role Description:

This opportunity is in American Express Enterprise Data Management & Products team, responsible for developing new business opportunities, launching & supporting new products and services, and expanding product distribution to support enterprise value and drive revenue growth. The team is focused on meeting the business needs of our customers by creating information products and services that leverage the American Express closed-loop data.

The Customer 360 team is responsible for providing solutions to create a 360 view of our customers across different businesses. C360 platform uses big data platforms and algorithms to recommend accurate information using internal Amex and External data sources. It has lot of enterprise-wide use cases catering to consumer, commercial and merchant business’ needs.

Primary Responsibilities:

• Focus on supporting business use case specific issues using data analysis, identifying data trends, data monitoring and taking remediate actions
• Collaborate and manage key business stakeholders across the enterprise
• Document best practice guidelines to build knowledge within team and reduce the overall product issues
• Manage partner team expectations including scope, schedule, changes, and problem resolution
• Drive on-time, high quality project/process deliverables
• Appropriate action to highlight challenges and ensure resolution via correct channels.

Qualifications:

• Strong analytical skills, including the ability to think through all aspects of complex business requirements and generate possible courses of action
• Demonstrated ability to drive results and manage multiple relationships and projects, proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change
• Ability to prioritize and deliver work within a deadline-driven climate
• Strong communication skills oriented towards working with customers to document their product needs
• Team player with demonstrated ability in collaborating across customer and Technology organizations
• Experience in Business Support, Data Quality Control and Regulatory driven research and analysis specifically in a Big Data environment
• Python/Hive/SQL programming skills
• Basic Unix, Data Handling skills
• Knowledge of Cloud platform specifically GCP is a plus.
• Knowledge of Big Data/ Hadoop/APIs or experience of working in Pyspark/Scala programming is a strong plus
• Experience working within a complex data warehouse environment is a strong plus
• 4+ years’ experience as a Data Scientist or Business Systems Analyst
• Bachelor’s degree is required

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.