Job Description – GCC – Cash Applications Associate, Pune EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot. US Shift Time (6:00/6:30 PM to 3:00/3:30 AM) Pick and Drop cab Monday to Friday, Work from office(Baner) At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative ﬂexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: As a Cash Application Associate, you will be responsible for managing cash applications, customer queries, and dispute resolution. This requires extensive knowledge of cash application processes involving research and application of unapplied cash, reconciliation of accounts, and processing emails related to remittance advice from customers. The role requires cross-functional collaboration with collections and other teams. WHAT YOU'LL BE DOING: Key Responsibilities: Respond to customer queries through calls and emails, resolving disputes and ensuring timely closure of payments. Communicate with customers regarding missing remittance details or incorrect payments. Perform complex reconciliations on customer payments, ensuring accuracy and timeliness. Apply customer payments (checks, ACH, wire transfers, credit cards) to appropriate accounts in the system. Reconcile bank deposits with customer remittances, investigate and resolve payment discrepancies. Maintain accurate and up-to-date records of payment transactions. Generate and review daily, weekly, and monthly reports. Utilize ERP or accounting software to streamline cash application processes. Identify opportunities for process improvement and automation. Ensure all transactions adhere to company policies and financial regulations. Handle confidential financial information with discretion. Prepare daily, weekly, and monthly reports on the status of accounts receivable and cash applications Reporting Structure Reports to Assistant Manager Cash Application Education And Qualifications: Bachelor’s degree in finance, Accounting, Business Administration, or a related field. 1+ years of experience in cash application, accounts receivable, or a similar role. Strong analytical skills with a focus on attention to detail. Excellent verbal and written communication skills with a professional demeanour Ability to work independently and collaboratively in a fast-paced environment. Experience working in a Shared Services or GCC environment is highly preferred. Show more Show less