Assistant Restaurant Manager

The Assistant Restaurant Manager supports the F & B Manager in overseeing the daily operations of the resort’s restaurant(s), ensuring excellent guest experiences, smooth service, and adherence to quality and safety standards. The role involves supervising staff, maintaining inventory, coordinating with the kitchen and other departments, and stepping in to resolve any service-related issues. Key Responsibilities Guest Experience Ensure high standards of customer service and guest satisfaction. Greet and interact with guests to collect feedback and resolve complaints promptly. Oversee dining room setup, cleanliness, and ambiance. Operations & Supervision Supervise restaurant staff including waiters, hostesses, and bar staff. Assist with staff scheduling, training, and performance evaluation. Monitor food and beverage service procedures to ensure consistency and quality. Coordinate with the kitchen team for timely and accurate food delivery. Administration & Compliance Manage reservations, table assignments, and special guest requests. Maintain inventory of restaurant supplies and beverages. Ensure compliance with health, safety, and hygiene standards. Assist in preparing reports on sales, labor, and inventory as required. Training & Team Development Help onboard and train new staff members. Conduct daily briefings and regular training sessions. Motivate the team and maintain a positive work environment. Qualifications Diploma/Degree in Hotel Management or related field preferred. 2–4 years of experience in a similar supervisory role, preferably in a resort or hotel. Strong leadership and communication skills. Knowledge of restaurant POS systems and basic Microsoft Office. Fluency in English; knowledge of additional languages is a plus. Key Competencies Guest-oriented approach with attention to detail. Problem-solving and conflict-resolution skills. Ability to multitask and work in a fast-paced environment. Flexible with working hours including weekends and holidays. Working Conditions Based at the resort; shift-based work including evenings, weekends, and holidays. May involve standing for long periods and some lifting of supplies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Rotational shift Work Location: In person