Assistant Outlet Manager/Shift Manager/Outlet Manager

We have a walk in interview, on coming

Looking for Shift Managers

• To conduct the briefs of the team members at the commencement of the shift

• To supervise and guide the team members in performing their work

• To actively support the team members during busy hours

• To plan and prepare the action plan for handling busy operations time.

• To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly

• To check the table set up, cleanliness, and AC temperature at the commencement of

• shift

• To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc

• To promote and upsell the special menus and services

• To check the uniforms, and grooming standards of the team members of the restaurant

• To check the restaurant set up at the commencement of the shift

• To check the restaurant's cleanliness and hygiene

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils, and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage the restaurant's good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly, and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Coordinate with Front Office, Kitchen, etc regarding special events and execution of the same

• To maintain the inventory of all the items of the restaurant and to report shortage

• or loss of the items if any

• To take feedback about customer satisfaction levels and to compile the guest

• history regarding their preferences, special requirements, etc

• To approve the store requisitions of the various items required at the restaurant

• To comply with all health and safety regulations

• To maintain the log book and to make necessary entries for further prompt action

• To approve leaves of the team members

• To prepare the duty roster of the team members of the restaurant

• To conduct the training for team members as per the training calendar Role & responsibilities

Job Location -Gurgaon