Assistant Operations Manager

Job Description

Job Title: Assistant Operations Manager – Client Requirements & Revenue Growth Location: Kochi, Kerala Company: PixelBoho About PixelBoho: PixelBoho is a creative and technology-driven agency delivering innovative solutions across branding, digital, and development projects. We work with diverse clients across India, blending creativity with strategy to deliver impactful results. Job Summary: We are looking for a proactive and result-driven Assistant Operations Manager to manage client requirements from across India and contribute directly to business growth. In this role, you’ll not only coordinate multiple creative and technical projects but also identify opportunities to cross-sell products and services to existing clients—playing a key role in revenue generation . Key Responsibilities: Serve as the primary point of contact for clients, understanding and documenting their project requirements. Coordinate with internal creative and technical teams to execute client projects on time and with high quality. Identify cross-selling opportunities based on client needs and recommend relevant products/services. Build strong client relationships with a focus on long-term engagement and recurring business. Track project progress, manage deadlines, and ensure client satisfaction. Share regular project updates with clients and internal stakeholders. Maintain detailed records of client communications, requirements, and sales conversions. Requirements: Minimum 3 years of experience in operations, project coordination, or client servicing. Strong communication skills in English, Hindi, and Malayalam (both written and spoken). Proven ability to manage multiple projects and teams simultaneously. Sales-oriented mindset with experience or interest in cross-selling or upselling. Good understanding of creative and tech project workflows. Familiarity with project management tools (e.g., Trello, Asana, Notion) is a plus. Key Traits: Client-first mindset with a passion for service excellence. Organized, detail-oriented, and a proactive problem-solver. Ability to identify growth opportunities within existing client accounts. Comfortable working in a fast-paced, collaborative environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person