Assistant Operations Manager

"Unleash Your Potential: Join Our Innovative Community for Endless Growth Opportunities!"

About the Job

Job Title: Asst. Manager (CRM)

Location: Sec-49, Gurugram

Req. Experience: 4 years+

Budget: 6 LPA + Bonuses

Job Mode: Work from Office

Immediate joiners will be preferred

Position Overview

Own Door is actively seeking an experienced Assistant Manager to join our internal operations team and cater to our international clients in the Property Management Landscape. This presents a significant opportunity for an individual embodying fast-paced learning, proactivity, and collaboration while aligning with Own Door's mission and values. The role involves comprehensive management of the client’s property portfolio and providing support in Leasing, Managing and Maintenance departments, all aimed at enhancing and maximizing clients' asset values.

Key Responsibilities:

• Assists the manager in supervising property operations and compliance with regulatory mandates.
• Acts as a single point of contact for the property owners and co-ordinates with the other departments to get the required job done.
• Takes responsibility for the overall direction, coordination, and evaluation of the properties/sites. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Manages work orders and gathers feedback to ensure completions are on time and on budget and in accordance with the guidelines and standards.
• Oversees and manages the leasing process for residential properties, maintaining effective communication with team members and prospective tenants
• Assists the operations in the maintenance division, providing troubleshooting support over the phone, conducting virtual property assessments, and ensuring timely maintenance resolutions.
• Plays a crucial role in ensuring the timely completion of maintenance tasks and delivering exceptional customer service to property owners and tenants.
• VERY IMPORTANT: Ensure that all properties comply with local, state, and federal regulations.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree (Required)
• Proven experience in customer service, business operations or a related field.
• Excellent communication and interpersonal abilities.
• Willing to learn Local Washington laws and regulations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to prioritize and meet work deadlines.
• Self-motivated, creative, flexible, and results-oriented.
• Resourceful with the ability to effectively conduct job-related research.
• Proficient in computer applications and willing to learn new programs.

Working Hours:

Our organization adheres to the following working hour arrangement:

• Workdays: Employees work five days a week with fixed off on Saturday and Sunday.
• Shift Timings: Our working hours are synchronized with the US Pacific Time Zone.
• Shift Duration: Each working shift spans a duration of 9 hours.
• Holidays: Our holiday schedule aligns with India and US-based holidays.

Who we are

Own Door is a pioneering Property Management-as-a-Service company committed to providing unwavering assistance to property managers across America. Our mission is to make far-reaching changes in the property management industry, setting new standards and advancing practices to deliver a more efficient, innovative, and customer-centric experience remotely.

For more details please visit us at https://in.linkedin.com/company/own-door-india

Why Choose Us

• We believe in providing a competitive salary and benefits package best in the industry.
• We present great learning opportunities for career growth and development in the real estate industry.
• Foster your professional journey in a vibrant and inclusive work culture that values collaboration and collective success.

If you are ready to join a dynamic team that values excellence, professionalism, and customer satisfaction, apply today at Own Door Company, where your skills and dedication will contribute to delivering exceptional customer satisfaction for our valued clients and residents.

Join us in shaping the future of property management.

INTERESTED CANDIDATES CAN WHATSAPP THEIR CV'S ON 9718666019.