Sram Hr Healthtech Solutions

Position: Community Host Company: Dextrus Location: Mumbai, India Full-Time (On-Site) The Opportunity We are looking for an energetic and personable Community Host to join our team in Mumbai. You will be the face and voice of Dextrus - the first point of contact for members, guests, and visitors. If you enjoy connecting with people, thrive in organized, design-driven spaces, and can bring a mix of hospitality and efficiency to your workday, this role is for you. Key Responsibilities Manage the Community Desk Welcome and greet visitors and members. Understand their needs, request a register entry and accordingly direct them Manage outgoing and incoming calls. Identify purpose and transfer messages as appropriate. Manage all incoming and outgoing correspondence, couriers, vendor bills, member parcels or mails etc. Center Operations Manage housekeeping and pantry staff with regular checklists and supervision with community managers. Maintain highest standards of maintenance, upkeep of the center, equipment, assets etc. according to Dextrus Service Standards & SOPs. Maintain strict Health, Safety, Cleanliness, Hygiene and Security protocols with 0% deviation in the centre. Inventory management of Food, Beverages, Stationery & Housekeeping supplies. Member Relations Managing member check-in tours, sales tours and CIF and sales inquiries Help members with meeting room bookings, additional requests, inquiries etc. Learn and help evolve the services offered to members, e.g changing pantry items, managing community boards etc Member onboarding, check-in and check-out procedures Ideating experiential events and community engagement activities. Operationally executing events as per set standards and requirements of the same Designing creatives and newsletters for events and internal communication Acquiring new services and offers for the members, organizing internal engagement focussed activities. Handling promotions and registration of events. Vendor Management Coordinating, acquiring and negotiating with vendors and getting job done under supervision and as per space standards. Overseeing AMC deliverables Managing tracking lists and documents What You will Bring 2-3 years of experience in coworking, hospitality, aviation, or front-desk operations. A graduate degree (any discipline). Excellent verbal and written communication in English and Hindi. Proficiency with Google Workspace and basic coordination tools. Strong sense of ownership, attention to detail, and proactive problem-solving. Bonus Points For Experience in customer-facing environments with strong service orientation. Creative flair for designing small events or internal communication. Familiarity with tools like Canva or newsletter platforms. A calm, confident presence in high-traffic, dynamic workspaces. What Will Make You Thrive Here You genuinely enjoy interacting with people and creating memorable experiences. You take pride in your space - you notice details and keep things running smoothly. You are solution-driven, reliable, and comfortable multitasking. You bring a warm, polished, and professional demeanor to work. You embrace feedback and see every interaction as an opportunity to grow. Why Join Us Vibrant Environment: Work in beautifully designed spaces that blend style with comfort. People-Centric Culture: Join a team rooted in Love, Empathy, and Care. Growth & Learning: Be part of a growing brand where initiative is rewarded. Perks & Benefits: Accidental Insurance Performance Bonus Gratuity Leave Entitlement, and Reimbursements (as per policy) Complimentary coworking access We're an Inclusive Team Dextrus is an equal opportunity employer. We welcome applicants of all backgrounds and identities and are committed to providing a safe, respectful, and inclusive workplace. We believe diversity of thought and experience strengthens our community and helps us create better spaces for everyone.