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Assistant Operations Manager

Assistant Operations Manager

Pluckk

5 years

0 Lacs

mumbai maharashtra india

Posted:1 day ago| Platform:

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Skills Required

support tracking service resolve planning dispatch audits logistics optimization communication solver

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Department:

Experience Required:

Employment Type:

Night Shift:

About the Role:

Assistant Last Mile Manager

Key Responsibilities:

Coordinate daily last mile dispatches with 3PL partners and internal fleet teams
Monitor real-time delivery tracking and resolve delivery exceptions/escalations
Support route planning and suggest improvements based on ground realities
Ensure timely pickups and deliveries aligned with SLAs
Collaborate with warehouse, dispatch, and customer service teams for smooth order handovers
Maintain daily MIS and assist in preparing delivery performance dashboards
Assist in field audits, hub visits, and vendor reviews when needed

Who You Are:

2–5 years of experience in last mile logistics, dispatch, or delivery operations
Experience in e-commerce, FMCG, or 3PL operations is preferred
Familiarity with GPS tracking systems, route optimization tools, and Excel
Strong communication skills and ability to manage on-ground teams and partners
Problem-solver with high attention to detail and ability to work under pressure

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