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Assistant Manager Jaipur

Assistant Manager Jaipur

Teleperformance (TP)

5 - 10 years

4 - 5 Lacs

Jaipur

Posted:3 months ago| Platform:

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Skills Required

Attrition Control Team Handling Sales Process Voice Process SLA Management Team Management Bpo Operations Shrinkage Bpo Sales Aht

Work Mode

Work from Office

Job Type

Full Time

Job Description

TP Hiring for Assistant manager. Shifts: 24/7 graduates International sales experience good communication Jaipur location salary 30% hike up to 6.5 LPA Role & responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Facilitate problem solving and collaboration. Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark. Keep the Managers/Leaders informed of task accomplishment, issues and status. Focus on accelerating teams performance. Understanding towards business/organization objectives. Willingness to add value to company's Culture, Mission and Vision Preferred candidate profile Candidates interested for above location comfortable to work in international process and rotational shifts Perks and benefits As per company nor please share the relevant resumes to ramya.ramya1@teleperformancedibs.com PH NO: 8050980644 Best Regards Ramya V

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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Assistant Manager Jaipur

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