Assistant Manager - Soft services

4 years

0 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facility Manager - Soft Services

Location: Siruseri, Chennai

About JLL

Jones Lang LaSalle (JLL) is a leading global professional services firm specializing in real estate and investment management. At JLL, we are dedicated to creating rewarding opportunities and amazing spaces where people can achieve their ambitions.

Role Overview

We are seeking a dynamic and experienced Assistant Facility Manager specializing in soft services to join our team in Chennai. The successful candidate will be responsible for managing soft services operations across a large-scale facility spanning 16 lakh sq ft (1.6 million sq ft). This role requires strong operational expertise and leadership to ensure exceptional service delivery.

Key Responsibilities

  • Oversee daily soft services operations including housekeeping, reception, mail room, hospitality, landscaping, pest control, and waste management across the 1.6 million sq ft facility
  • Implement and monitor service delivery standards to ensure client satisfaction
  • Supervise and coordinate with soft services team members and service providers
  • Conduct regular inspections and quality audits to maintain service excellence
  • Manage operational budgets and control costs while maintaining service quality
  • Ensure compliance with health, safety, and environmental regulations
  • Address client queries and resolve service-related issues promptly
  • Prepare and present performance reports to the Facility Manager
  • Train and develop team members to enhance operational efficiency
  • Coordinate with other facility management teams to ensure integrated service delivery

Qualifications

  • Bachelor's degree in Facilities Management, Hospitality Management, or related field
  • 4+ years of experience in facilities management with focus on soft services
  • Proven experience managing large-scale facilities (preferably 1 million+ sq ft)
  • Experience in supervising teams and vendor management
  • Strong knowledge of soft services operations and industry best practices
  • Excellent communication and interpersonal skills
  • Good organizational and problem-solving abilities
  • Proficiency in MS Office and facility management software

Preferred Skills

  • Knowledge of CAFM systems and digital facility management tools
  • Experience with resource optimization and workflow management
  • Understanding of sustainability practices in facility operations
  • Familiarity with industry standards and certifications (ISO, LEED, etc.)
  • Knowledge of local regulations relevant to building maintenance

What We Offer

  • Career advancement opportunities within a global organization
  • Professional development and training programs
  • Work with diverse and high-profile clients
  • Collaborative and supportive work environment

JLL is an equal opportunity employer committed to diversity and inclusion in the workplace.

Location:

On-site –Siruseri, TN

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.


For additional details please see our career site pages for each country.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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