Jones Lang LaSalle (JLL) is a leading global professional services firm specializing in real estate and investment management. At JLL, we are dedicated to creating rewarding opportunities and amazing spaces where people can achieve their ambitions.

Role Overview

We are seeking a dynamic and experienced Assistant Facility Manager specializing in soft services to join our team in Chennai. The successful candidate will be responsible for managing soft services operations across a large-scale facility spanning 16 lakh sq ft (1.6 million sq ft). This role requires strong operational expertise and leadership to ensure exceptional service delivery.

Key Responsibilities

Oversee daily soft services operations including housekeeping, reception, mail room, hospitality, landscaping, pest control, and waste management across the 1.6 million sq ft facility
Implement and monitor service delivery standards to ensure client satisfaction
Supervise and coordinate with soft services team members and service providers
Conduct regular inspections and quality audits to maintain service excellence
Manage operational budgets and control costs while maintaining service quality
Ensure compliance with health, safety, and environmental regulations
Address client queries and resolve service-related issues promptly
Prepare and present performance reports to the Facility Manager
Train and develop team members to enhance operational efficiency
Coordinate with other facility management teams to ensure integrated service delivery

Qualifications

Bachelors degree in Facilities Management, Hospitality Management, or related field
4+ years of experience in facilities management with focus on soft services
Proven experience managing large-scale facilities (preferably 1 million+ sq ft)
Experience in supervising teams and vendor management
Strong knowledge of soft services operations and industry best practices
Excellent communication and interpersonal skills
Good organizational and problem-solving abilities
Proficiency in MS Office and facility management software

Preferred Skills

Knowledge of CAFM systems and digital facility management tools
Experience with resource optimization and workflow management
Understanding of sustainability practices in facility operations
Familiarity with industry standards and certifications (ISO, LEED, etc.)
Knowledge of local regulations relevant to building maintenance

What We Offer

Career advancement opportunities within a global organization
Professional development and training programs
Work with diverse and high-profile clients
Collaborative and supportive work environment

JLL is an equal opportunity employer committed to diversity and inclusion in the workplace.

Location:

On-site -Siruseri, TN

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Assistant Manager - Soft services