Assistant Manager - Quality Assurance

Tea

Role Overview:

The QC Manager will be responsible for establishing, implementing, and maintaining robust quality systems across the tea packing facility. The role involves end-to-end quality assurance for raw materials (RM), packaging materials (PM), and finished goods (FG), while managing the in-house laboratory for routine physical, chemical, and sensory analysis.

Key Responsibilities:

1. Quality System Implementation

• Develop, implement, and maintain the QC protocols, SOPs, and documentation aligned with FSSAI, ISO, and export quality standards.
• Set up and streamline the in-house lab for routine testing of RM, PM, and FG.
• Monitor quality checkpoints throughout the production and packing process to ensure adherence to standards.
• Establish specifications for RM (tea, flavors, additives), PM (pouches, cartons, labels), and FG (moisture, blend uniformity, packaging integrity, etc.).

2. Lab Management

• Oversee all laboratory activities, equipment calibration, and upkeep.
• Train and guide lab technicians to conduct tests such as:
• Moisture, sieve analysis, and sensory evaluation for tea powder.
• Migration and integrity tests for packaging material.
• Shelf-life and stability studies.
• Maintain test reports, retain samples, and ensure traceability for all batches.

3. Vendor & Material Quality Assurance

• Approve or reject incoming RM and PM based on quality criteria.
• Coordinate with procurement and vendors for quality feedback and improvement.

4. Production Quality Monitoring

• Ensure in-process quality control (blend uniformity, sealing integrity, weight checks).
• Supervise sampling plans, retain sample management, and corrective action processes.
• Investigate and resolve quality deviations, complaints, or non-conformances.

5. Compliance & Documentation

• Ensure full compliance with

  FSSAI, ISO 22000, FSSC 22000; BRC, HACCP

  , and export documentation requirements.
• Maintain proper documentation for traceability, batch records, and audit readiness.
• Support internal and external quality audits and regulatory inspections.

6. Continuous Improvement

• Drive initiatives for reducing quality rejections and wastage.
• Analyze trends in test data to improve process control and product consistency.
• Train production teams on basic quality hygiene and product standards.

Qualifications & Experience:

• Education:

  B.Sc./M.Sc. in Food Technology, Chemistry, or related field.

• Experience:

  58 years in FMCG / Tea / Coffee / Food packaging industries, with hands-on QC and lab management experience.
• Prior exposure to

  tea grading, moisture testing, and sensory evaluation

  preferred.
• Strong understanding of

  FSSAI and export quality compliance

  .

Key Skills:

• Analytical mindset and attention to detail.
• Strong leadership and team management skills.
• Knowledge of basic lab instruments (moisture analyzer, sieve shaker, Mettler balance, sealer tester, etc.).
• Proficiency in documentation, data analysis, and audit handling.
• Excellent communication and coordination skills across departments.