Assistant Manager- Product Training

JD: Product Trainer 

About Info Edge 

Info Edge’s mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. 

About BU: Naukri.com 

Naukri is India’s market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. 

Required Educational Qualification: Any Graduate 

Job Objective: The objective of this role is to design training material and deliver online product training to recruiters / entrepreneurs on business portal’s product and features. 

Job Description: 

Manage end to end training needs for the recruiters / entrepreneurs of premium clients to improve product adoption and usage 

Work with the Customer Support team to assess the training needs and design training programs as per the client’s requirements 

Educate clients on product capabilities and features to improve their stickiness 

Keep the clients abreast with new features by conducting refresher programs on a regular basis 

Conduct online training sessions using tools such as webex, zoom, etc. 

Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs 

Serve as an advisor to the clients by answering all of their product related queries 

Required Skills: 

Excellent written and verbal communication skills 

Excellent presentation and facilitation skills 

Excellent interpersonal skills 

Ability to work independently and under pressure 

Desired Skills: 

Candidates with an exposure in presentation and content preparation / writing would be given preference 

Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/