Posted:1 week ago|
Platform:
On-site
Full Time
At this level you will typically be responsible for effective operational delivery or contract management. Areas that you could work in include pensions – managing support teams to deliver quality services or within a department on specific areas of work such as payroll. Being a point of escalation for operational issues, e.g., pension issues and working to resolve these by applying appropriate guidance Working with a wide range of stakeholders on change implementation projects – influencing and supporting the change. Job Title Assistant Manager - Payroll Job Description Good understanding of payroll The understanding and ability to run a payroll. Excellent customer service and stakeholder skills and building good relationships Escalating issues and problems appropriately Ensuring systems and process are effective and challenge and continuously improve service delivery Brings in a range of considerations when reviewing the implications of a situation step-by-step, identifying options, thinking through possible consequences, setting priorities, and making sound decisions based on this analysis. Identifies, assesses and manages risk to ensure excellent outcomes are achieved for clients and stakeholders Undertake research and analysis from source and presenting insight, trends and issues. Handling complex transactional queries Protecting personal data – ensuring GDPR compliance in documents Pensions: a good knowledge and application of the rules of the different schemes Identify any process improvements or areas of process which can be handled by the teams Location: Mumbai , India Time Type Full time Contract Type Permanent Show more Show less
Capita
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