Assistant Manager - Patient Outreach & Acquisition

Position Summary

We are seeking a dynamic and compassionate Assistant Manager Patient Outreach & Acquisition to lead our efforts in identifying, engaging, and onboarding new patients through partnerships, community engagement, digital platforms, and referral channels. This is a mission-critical role focused on ensuring that individuals who need support are aware of and can access our services with ease.

Key Responsibilities

• Design and implement patient outreach strategies targeting NGOs, schools, colleges, clinics, community centers, and online channels
• Identify and onboard new partners including psychologists, hospitals, clinics, and medical practitioners for referral collaborations
• Represent Antardhwani in mental health awareness events, webinars, and community health drives
• Develop and disseminate outreach materials in print and digital formats to increase visibility of services
• Track outreach performance metrics including lead generation, conversions, and engagement
• Manage incoming inquiries and ensure seamless onboarding for new patients
• Coordinate closely with counseling and program teams to align outreach with availability and delivery schedules
• Maintain detailed documentation of outreach activities, partner interactions, and project outcomes

Qualifications & Experience

• Bachelors or masters degree in social work, Public Health, Healthcare Management, or a related field
• 5-10 years of experience in outreach, patient acquisition, or partnership development in healthcare or non-profit settings
• Proven experience in building and managing affiliations with hospitals, educational institutions, and community organizations
• Strong relationship management and cross-functional coordination skills
• Experience in vendor and agency management for outreach-related events and collateral
• Proficiency in creating presentations and communication materials for diverse audiences
• Fluent in English and at least one regional language