Assistant Manager - Marketplace Relationships

Assistant Manager - Marketplace Relationships

Are you a results-driven professional with a knack for building strong relationships? Do you thrive in a fast-paced environment and have a passion for e-commerce and SaaS? We're a leading B2B omni-channel SaaS company seeking an Assistant Manager to join our team and play a pivotal role in managing and growing our marketplace partnerships.

In this role, you will be responsible for building, nurturing, and expanding relationships with our key e-commerce marketplace partners. You'll be a vital link between our company and our partners, ensuring seamless collaboration and driving mutual success.

Key Responsibilities

Building and Maintaining Marketplace Relationships

• Establish and nurture strong relationships

  with key personnel at leading e-commerce marketplaces.
• Act as the primary point of contact for marketplace partners, addressing inquiries, resolving issues, and ensuring a smooth flow of communication.

• Identify and onboard

  new marketplace partners that align with our strategic goals.
• Conduct regular meetings and check-ins with partners to review performance, discuss new opportunities, and strengthen collaboration.

Tracking and Performance Management

• Monitor and analyze

  key performance indicators (KPIs) for each marketplace partnership, including revenue, user acquisition, and product adoption.

• Prepare and present

  regular performance reports and insights to internal stakeholders.
• Use data to identify trends, opportunities, and areas for improvement within our marketplace strategy.

• Track and report

  on the progress of joint marketing campaigns, product integrations, and other collaborative initiatives.

Strategic Collaboration and Growth

• Collaborate cross-functionally

  with sales, marketing, and product teams to align on marketplace goals and execution.
• Identify opportunities to expand our presence and drive revenue through new features, promotions, or partnership agreements.

• Negotiate and finalize

  partnership agreements and contracts.
• Stay up-to-date with industry trends, market changes, and competitor activities to ensure our marketplace strategy remains competitive.

Skills and Qualification:

• Proven experience in a similar role, with a strong focus on partnerships, account management, or business development.
• In-depth knowledge of the e-commerce landscape and major marketplaces.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• A proactive and results-oriented mindset with the ability to manage multiple projects simultaneously.
• Experience with SaaS products and B2B relationships is a plus.
• Preferred candidates are those who have directly managed marketplace accounts or handled SaaS integrations.
• 3 to 6 years of experience in e-commerce & marketplace partnerships.
• Bachelors degree in engineering / computer science / business management MBA/PGDM preferred.