13 Omnichannel Jobs

As a Customer Journey Expert in this role, you will be responsible for ensuring a WOW Customer Experience for every individual you interact with. Your primary tasks will include greeting customers with a warm smile and engaging with them to fully understand their needs. By promoting sports and engaging customers through sports communities, you will contribute to fostering a sense of community and enthusiasm around sports. Your commitment to being readily available for customers, ensuring their satisfaction at every touchpoint, is crucial to maintaining a high level of customer service. Additionally, as a Layout Expert, you will be responsible for guaranteeing a WOW layout that is best-in-class, providing an exemplary shopping experience for customers. In order to drive business growth, you will utilize your expertise to identify and highlight the best omnichannel offers available to customers, both offline and online. By staying informed about the latest trends and offerings, you will be able to boost turnover and enhance the overall customer experience. Furthermore, you will actively seek out efficient strategies to enhance the business and profitability of the sports sector within your designated catchment area. Your ability to innovate and implement effective solutions will be instrumental in driving success and growth in this dynamic industry.,

You are a highly skilled Salesforce Technical Lead with 8-10 years of experience in Sales Cloud and Service Cloud. You will be joining the team onsite in Mumbai. Your role involves leading end-to-end Salesforce implementations, enhancements, and integrations focused on Sales Cloud and Service Cloud. You will design scalable and robust Salesforce architecture, lead a team of developers, and ensure successful project delivery. Your responsibilities include developing high-quality code using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies. You will implement automation using Flows, Workflow Rules, and Process Builder, oversee data migration activities and integration using REST/SOAP APIs, and ensure adherence to Salesforce best practices and governance policies. Additionally, you will conduct code reviews, provide technical guidance to the development team, support deployment and release management processes (CI/CD), and contribute to UAT and production support. You must have 8-10 years of hands-on Salesforce experience with a strong focus on Sales Cloud and Service Cloud. Expert-level understanding of Salesforce platform capabilities, limitations, and best practices is required. Proficiency in Apex, SOQL, SOSL, LWC, Triggers, Batch Apex, and Visualforce is essential. Experience with Service Console, Email-to-Case, Omni-Channel, Knowledge Base, and other tools is necessary. Strong knowledge of the object model, security model, and automation tools is expected. Experience with data tools like Data Loader, Workbench, and integration platforms is preferred. You should have proven experience leading mid-to-large Salesforce teams or projects. Familiarity with DevOps tools like Gearset, Copado, Jenkins, etc., is a plus. Mandatory certifications include Salesforce Platform Developer I, Salesforce Sales Cloud Consultant, and Salesforce Service Cloud Consultant. Additional certifications such as Application Architect or System Architect are a bonus.,

Here is the job description Title: Brand Communication Manager Location: Gurugram Job Type: Contractual (9 months) Key Responsibilities: Lead full-funnel communication campaigns for core products and new launches. Drive (SSSG) through calendar-based campaigns and tactical initiatives. Create platform-specific content tailored for high impact across digital, TV, in-store, and social. Support smart market expansion with localized messaging strategies. Lead Taste-led, regional, and youth-focused campaigns to build relevance and buzz. Ensure inclusive and diverse representation in all brand communication. Track performance metrics and optimize campaigns for effectiveness. Requirements: Experience in brand/marketing communication, preferably in QSR, FMCG, or Digital / advertising agency/ Strong grasp of consumer insights, campaign planning, and content strategy. Hands-on experience with cross-functional teams and agency management.

Here is the job description Title: Brand Communication Manager Location: Gurugram Job Type: Contractual (9 months) Key Responsibilities: Lead full-funnel communication campaigns for core products and new launches. Drive (SSSG) through calendar-based campaigns and tactical initiatives. Create platform-specific content tailored for high impact across digital, TV, in-store, and social. Support smart market expansion with localized messaging strategies. Lead Taste-led, regional, and youth-focused campaigns to build relevance and buzz. Ensure inclusive and diverse representation in all brand communication. Track performance metrics and optimize campaigns for effectiveness. Requirements: 68 years of experience in brand/marketing communication, preferably in QSR, FMCG, or Digital / advertising agency/ Strong grasp of consumer insights, campaign planning, and content strategy. Hands-on experience with cross-functional teams and agency management.

Here is the job description Title: Brand Communication Manager Location: Gurugram Job Type: Contractual (9 months) Key Responsibilities: Lead full-funnel communication campaigns for core products and new launches. Drive (SSSG) through calendar-based campaigns and tactical initiatives. Create platform-specific content tailored for high impact across digital, TV, in-store, and social. Support smart market expansion with localized messaging strategies. Lead Taste-led, regional, and youth-focused campaigns to build relevance and buzz. Ensure inclusive and diverse representation in all brand communication. Track performance metrics and optimize campaigns for effectiveness. Requirements: 68 years of experience in brand/marketing communication, preferably in QSR, FMCG, or Digital / advertising agency/ Strong grasp of consumer insights, campaign planning, and content strategy. Hands-on experience with cross-functional teams and agency management.

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, driving us beyond generational gaps and disruptions of the future. We are looking to hire Salesforce Professionals with 0-1 year of experience in the following areas: - Provide quality deliverables and develop technical solutions aligning with Salesforce best practices. - Analyze and understand the requirements to develop the technical solution. - Required technical/functional competencies include basic knowledge of APEX Coding, Trailhead completion related to APEX and Lightning Super badge. - Sales Cloud knowledge encompassing modules and functionalities like Salesforce Declaratives & Configurations, Account Management, Contact Management, Lead Management, Web to Lead, Opportunity Management, and more. - Experience Cloud understanding covering Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, and more. - Service Cloud familiarity with modules and functionalities such as Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, and more. - Basic understanding of any Salesforce Industry Clouds and completion of related Trailheads & Badges. - Required behavioral competencies include Accountability, Agility, Collaboration, Communication, and Drives Results. At YASH, you are empowered to create a career path in an inclusive team environment. We emphasize career-oriented skilling models and continuous learning, unlearning, and relearning supported by technology. Our workplace values flexible work arrangements, emotional positivity, self-determination, trust, transparency, collaboration, and all necessary support for achieving business goals. Join us for stable employment in a great atmosphere with an ethical corporate culture.,

You will be responsible for assessing online and offline market evolution, pure-player strategies, and competition strategies in the eCommerce/ Omnichannel/ D2C industry. Additionally, you will analyze the impact of the changing regulatory environment on Samsung's D2C business and identify new growth opportunities through initiatives and partnerships. Your role will involve evaluating the end-to-end customer journey, conducting gap analysis, and identifying areas for improvement to enhance customer experience across D2C Channels. You will also be tasked with identifying new growth hacks to accelerate sales and traffic growth across online, offline, and Omni-channel platforms. Furthermore, you will proactively identify opportunities for business optimization, efficiency improvements, and scalable growth. You will be expected to present strategic recommendations and performance analyses to leadership and key stakeholders. As part of your responsibilities, you will lead cross-functional strategic projects by creating business cases for growth hacks and driving internal alignment. You will also be involved in identifying and incubating new strategic partnerships and initiatives. Lastly, you will be required to track the progress of initiatives both qualitatively and quantitatively to ensure successful implementation and performance.,

Profiles should be Proficient in Service Cloud and Omnichannel. We require Profiles with 5 to 7 Years of relevant experience Location- Hyderabad and Bangalore Minimum Requirements: • 6+ years experience working on deployment teams, ideally using Agile development techniques using DevOps tools. • Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations. • Experience in building solutions in the service Cloud. • A self-starter, adept at picking up new skills and technologies, and eager to break new ground. • Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation. • Degree and equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Technical Requirements: • Salesforce (Apex, VisualForce, LWC) • SOAP APIs, REST API (JSON, XML) • Data modeling • Process modeling tools and best practices • Web-to-Case and Email-to-Case • Knowledge of Omnichannel (Integration Procedures, Data Raptors, Omniscripts) • Knowledge of Einstein BOT/Agentforce and LLM • SFDX, Azure DevOps Preferred Requirements: • Excellent interpersonal and communications skills. • Salesforce Certified Admin / Advance Admin/ Salesforce Platform Developer I and II / Platform App Builder / AI Associate/ AI Specialist. • Bachelors in computer science, Software Engineering or a related field

Profiles should be Proficient in Service Cloud and Omnichannel. We require Profiles with 5 to 7 Years of relevant experience Location- Hyderabad and Bangalore Minimum Requirements: • 6+ years experience working on deployment teams, ideally using Agile development techniques using DevOps tools. • Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations. • Experience in building solutions in the service Cloud. • A self-starter, adept at picking up new skills and technologies, and eager to break new ground. • Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation. • Degree and equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Technical Requirements: • Salesforce (Apex, VisualForce, LWC) • SOAP APIs, REST API (JSON, XML) • Data modeling • Process modeling tools and best practices • Web-to-Case and Email-to-Case • Knowledge of Omnichannel (Integration Procedures, Data Raptors, Omniscripts) • Knowledge of Einstein BOT/Agentforce and LLM • SFDX, Azure DevOps Preferred Requirements: • Excellent interpersonal and communications skills. • Salesforce Certified Admin / Advance Admin/ Salesforce Platform Developer I and II / Platform App Builder / AI Associate/ AI Specialist. • Bachelors in computer science, Software Engineering or a related field

raja.arun@wipro.com Work from office to Kodati 5days WFO- KODATI BANGALORE 1.Salesforce Developer B3 About the Role: As a Salesforce Developer, you will be responsible for building industry-leading, highly intuitive software products that underpin business functions across our client's enterprise applications. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment. Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. About You: Familiar with end-to-end Salesforce development processes Adjusts easily to new or changing circumstances. A collaborative utility player mentality (low ego) with a proactive sense of curiosity Focuses on achieving results that promote business success. Demonstrate proactive and professional communication skills with all stakeholders and partners Maintain a professional, adaptable, and respectful manner Provide high quality service to all users Responsibilities: Own product architecture and collaborate with product managers, designers, and other engineers to set the technical direction and create software that optimizes for business metrics Communicate technology and product strategy effectively to both internal and external stakeholders and leadership Build industry-leading enterprise systems that are highly available, intuitive, scalable, and secure Produce highly reliable and performant code with appropriate monitoring and alerting Conduct design and code reviews to ensure scalability, performance, and alignment with standards and best practices Analyze and improve efficiency, scalability, and stability of various system resources Your Expertise: Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. 5-8 years of experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel. Good to have – Data Cloud /Experience Cloud applications. 5-8 years of hands-on experience in Apex Programming, SOQL, SOSL, and Integrations. 5+ years of hands-on experience with Salesforce Web Services APIs like SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API. 5+ years of hands-on experience in Aura, LWC, and JavaScript programming. Experience in Salesforce Data Cloud Certification (Required) Professional fluency in English (Required) Experience building Salesforce integrations with 3rd party apps and AppExchange products. Experience working in highly available, scalable, and secure systems. 2.Application Manager - Salesforce Service Cloud Here is the requisition I have created for this SF Admin role, BA skills are nice to have. Location - Bangalore Minimum Skills Required: 5+ years of experience in Salesforce Service Cloud configurations In-depth knowledge of Salesforce products and functionality Experience working in complex salesforce orgs Experience working with Base customization (Record types, objects, page layouts, macros, flows, reports and dashboards, etc.), security models, lightning framework, apps, and consoles Understand requirements from stakeholders and translate them into Salesforce solutions. Experience working with integrations and managed packages. Ability to work in aggressive project timelines/Flexible to work with different timezones. Salesforce Certified Advanced Administrator Preferred Qualifications: Experience with Apex, Visualforce, Lightning Record Pages Experience working on Omni Channel (Skill Based Routing), Knowledge Management Salesforce Certified Developer, Service Cloud Consultant and App Builder certifications Excellent communication – be able to document requirements, test cases, UAT plan and drive business stakeholder alignment. Able to migrate Metadata via CI/CD from the sandbox to the next higher orgs.’ Implementation of Salesforce AI or AgentForce

Job Summary: As a Senior Dynamics 365 & Power Platform Developer, you will be a key contributor in building and deploying enterprise-grade applications and integrations. You will leverage your deep technical expertise across the Microsoft ecosystem to translate business requirements into functional and high-performing solutions. Additionally, you will contribute to the planning, tracking, and coordination of development tasks within small project teams, ensuring timely and quality delivery. This role requires strong problem-solving abilities, excellent coding skills, and the capacity to work independently and collaboratively within a team. Responsibilities: Design, develop, and customize Dynamics 365 applications (Sales, Service, Marketing) using C#, .NET, JavaScript, and related technologies. Develop sophisticated Canvas Apps with a strong focus on user experience and performance. Utilize Power Fx effectively to implement complex business logic within Canvas Apps and Dataverse formulas. Design and implement reusable Power Platform Component Framework (PCF) controls to enhance the functionality and user interface of Model-driven and Canvas Apps. Develop solutions using the broader Microsoft Power Platform, including Model-driven Power Apps and Power Automate for complex workflows. Implement and integrate Microsoft CCaaS (Omnichannel for Customer Service) solutions, including routing rules and agent experiences. Develop and maintain custom workflows, business rules, and plugins within Dynamics 365. Create and maintain Power Automate flows for process automation and integration. Develop and consume APIs and web services for system integration. Participate in the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and maintenance. Write clean, well-documented, and efficient code adhering to best practices and coding standards. Troubleshoot and resolve technical issues and bugs within Dynamics 365 and Power Platform solutions. Collaborate effectively with functional consultants, business analysts, and other developers. Participate in code reviews to ensure code quality and adherence to standards. Stay up-to-date with the latest features and updates across Dynamics 365, Power Platform, and Microsoft CCaaS. Contribute to technical documentation, including design specifications and deployment guides. Contribute to the development and maintenance of development work plans, identifying key tasks and dependencies. Monitor progress of assigned development tasks against project timelines, proactively identifying and escalating potential risks and issues. Participate in team meetings, providing updates on development progress and any roadblocks. Manage and prioritize assigned development tasks to ensure efficient and timely completion. Collaborate with the Development Lead/Technical Manager to ensure alignment of development activities with overall project goals and timelines. Contribute to the estimation of development effort for assigned tasks. Ensure adherence to project methodologies and standards within the development work stream. Required Skills: Bachelor's degree in Computer Science, Software Engineering, or a related field. 6 12 years of hands-on development experience within the Microsoft ecosystem. Strong proficiency in developing and customizing Dynamics 365 applications (Sales, Service, Marketing) using C#, .NET, JavaScript, and related technologies. Extensive experience developing sophisticated Canvas Apps with a deep understanding of user interface design principles and performance optimization. Proven expertise in using Power Fx for implementing complex business logic and data manipulation within the Power Platform. Hands-on experience in developing and deploying Power Platform Component Framework (PCF) controls. Solid experience with the broader Microsoft Power Platform, including Model-driven Apps and Power Automate. Experience implementing and integrating Microsoft CCaaS (Omnichannel for Customer Service), understanding its core functionalities and configuration options. Experience with developing and consuming APIs (REST, SOAP). Familiarity with source control systems (e.g., Git, Azure DevOps). Strong understanding of software development principles, design patterns, and best practices. Excellent problem-solving and analytical skills. Strong communication(both verbal and written) and interpersonal skills. Ability to work independently and collaboratively within a team environment. Proven ability to manage time and prioritize tasks effectively. Demonstrated ability to manage assigned tasks and timelines effectively.

Warm welcome from SP Staffing Services! Reaching out to you regarding permanent opportunity !! Job Description: Exp: 4-13 yrs Location: PAN India Skill: Salesforce Vlocity/Omnistudio Must-Have: Salesforce Vlocity /Omni Studio experience Knowledge of CPQ, Order Management, EPC and CLM on Vlocity Vlocity/Omni studio , CPQ, OM Certification Strong Salesforce configuration & development skills Good-to-Have Sales and Service Cloud PD1, PD2 Certifications Interested can share your resume to sangeetha.spstaffing@gmail.com with below inline details. Full Name as per PAN: Mobile No: Alt No/ Whatsapp No: Total Exp: Relevant Exp in Salesforce Vlocity: Rel Exp in Omnistudio: Rel Exp in LWC: Current CTC: Expected CTC: Notice Period (Official): Notice Period (Negotiable)/Reason: Date of Birth: PAN number: Reason for Job Change: Offer in Pipeline (Current Status): Availability for F2F interview on 21st June between 10 AM- 4 PM(plz mention time): Current Res Location: Preferred Job Location: Whether educational % in 10th std, 12th std, UG is all above 50%? Do you have any gaps in between your education or Career? If having gap, please mention the duration in months/year:

Warm welcome from SP Staffing Services! Reaching out to you regarding permanent opportunity !! Job Description: Exp: 5-10 yrs Location: PAN India Skill: Salesforce Vlocity/Omnistudio Must-Have: Salesforce Vlocity /Omni Studio experience Knowledge of CPQ, Order Management, EPC and CLM on Vlocity Vlocity/Omni studio , CPQ, OM Certification Strong Salesforce configuration & development skills Good-to-Have Sales and Service Cloud PD1, PD2 Certifications Interested can share your resume to sangeetha.spstaffing@gmail.com with below inline details. Full Name as per PAN: Mobile No: Alt No/ Whatsapp No: Total Exp: Relevant Exp in Salesforce Vlocity: Rel Exp in Omnistudio: Rel Exp in : Current CTC: Expected CTC: Notice Period (Official): Notice Period (Negotiable)/Reason: Date of Birth: PAN number: Reason for Job Change: Offer in Pipeline (Current Status): Availability for virtual interview on weekdays between 10 AM- 4 PM(plz mention time): Current Res Location: Preferred Job Location: Whether educational % in 10th std, 12th std, UG is all above 50%? Do you have any gaps in between your education or Career? If having gap, please mention the duration in months/year: