71 Omnichannel Jobs

About the Role: We are seeking a detail-oriented and proactive D365 CE Application Support Consultant to support day-to-day business operations, incident management, and enhancement requests across Dynamics 365 CE modules like Sales, Customer Service, Marketing, and related applications. This role will focus on functional issue resolution , user support , and system configuration to ensure smooth business operations. Responsibilities: Act as L2/L3 supports functional and application-related issues in Dynamics 365 CE. Provide application support for modules like Sales, Customer Service, Marketing, or Field Service. Troubleshoot business process issues and resolve functional tickets raised by ...

Role Overview: NTT DATA is looking for a Salesforce QA Automation Engineer to join their team in Noida, Uttar Pradesh, India. As a Salesforce QA Engineer, you will be responsible for designing, developing, and maintaining automation test scripts using the Karate framework for Salesforce applications. Your role will involve performing functional, integration, and regression testing across various Salesforce Service Cloud features and ensuring the highest quality of Salesforce implementations. Key Responsibilities: - Design, develop, and maintain automation test scripts using the Karate framework for Salesforce applications. - Perform functional, integration, and regression testing across Sale...

Title - Omnichannel Reporting Business Analyst Experience -3- 10 Years Responsibilities • Experience in digital or omnichannel reporting, analytics & insights • Solid understanding of Paid Media channels (display, 3 rd party email, paid search etc) and Owned digital channels (websites, home office email etc) and familiar with associated data sets & platforms (3 rd Party Media PLD data, DCM, SA 360, Meta, LinkedIn, Adobe Analytics etc) • Create visualizations of digital KPIs that illustrate performance and highlight trends • Analyse digital metrics to identify drivers of performance, derive insights and recommend tactical optimizations • Experienced in one or more BI technologies: Power BI • ...

Agile Scrum Master Jira/comfluence Knowledge Braze Product Work with biz, developers Patient engagement Omnichannel Marketing tech products Agile Roadmap => epic => task Overlap till 1 pm est

As a member of the Performance Marketing Team in Pune, you will be responsible for the following: - Experience in Google/Meta/omnichannel (Any One) - Proficient in team handling, including team building and team mentoring - Strong skills in paid campaign management - Ability to perform calculations like CTR, CPR Qualifications Required: - Candidates with 3 to 7 years of relevant experience - Preferably from Ad Agencies or E-Commerce Platforms Please note that interested candidates can share their resumes at sheetal.na@peoplefy.com.,

In this role you will be responsible for: Developing clear, concise, and scientifically accurate medical documents and marketing collateral, including presentations, whitepapers, video scripts, flashcards, brochures, and more. Creating audience-appropriate medical content for patients, healthcare professionals, regulatory agencies, and internal stakeholders. Conducting thorough research and literature reviews to ensure content accuracy and compliance with industry standards across all content formats mentioned above. Collaborating with subject matter experts, scientists, and regulatory teams to develop compelling and compliant medical writing materials. Adhering to client and regulatory guid...

Job Summary: We are seeking a skilled Salesforce Developer or Architect with strong hands-on experience in Service Cloud Voice to support the implementaon, integraon, and op¢miza¢on of voice capabili¢es within our Salesforce ecosystem. The ideal candidate will have a deep understanding of contact centre technologies and be able to bridge the gap between business needs and technical solu¢ons. Key Responsibili¢es: ¢ ¢ ¢ ¢ Lead or support the design, implementa¢on, and integra¢on of Salesforce Service Cloud Voice with Amazon Connect or other telephony pla¢orms. Collaborate with internal stakeholders, business analysts, and technical teams to gather and analyze requirements. Develop custom solu¢...

Assistant Manager - Marketplace Relationships Are you a results-driven professional with a knack for building strong relationships? Do you thrive in a fast-paced environment and have a passion for e-commerce and SaaS? We're a leading B2B omni-channel SaaS company seeking an Assistant Manager to join our team and play a pivotal role in managing and growing our marketplace partnerships. In this role, you will be responsible for building, nurturing, and expanding relationships with our key e-commerce marketplace partners. You'll be a vital link between our company and our partners, ensuring seamless collaboration and driving mutual success. Key Responsibilities Building and Maintaining Marketpl...

Need to manage and execute our paid advertising campaigns across all major social media platforms, including Facebook, Instagram, TikTok, and Snapchat. Monitor campaign performance, analyze key metrics (CPA, ROAS, CTR), and provide regular reports. Required Candidate profile 3+ years of experience in social media marketing with a strong focus on paid advertising. Demonstrated experience in building and optimizing lead and sales funnels. Contact Uzma at 9433015422

As a Collaboration Managed Services Engineer (L2) at NTT DATA, you will play a crucial role in providing a managed service to clients to ensure the continuous operation of their IT infrastructure and systems. Your responsibilities will include proactively monitoring, identifying, investigating, and resolving technical incidents and problems to restore service promptly. Your focus will be on second-line support for incidents and requests with a medium level of complexity, with the primary objective being to resolve client requests or tickets without breaching service level agreements (SLA). Your day-to-day tasks will involve troubleshooting all contact center operations-related issues, ensuri...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

As a Collaboration Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in providing managed services to clients by proactively identifying and resolving technical incidents and problems. Your work will involve pre-emptive service incident and resolution activities, product reviews, operational improvements, operational practices, and quality assurance to ensure a high level of service to our clients. Your primary objective will be to maintain zero missed service level agreement (SLA) conditions, manage tickets of high complexity, conduct advanced tasks, and provide resolutions to a diverse range of complex problems. In this role, you will exercise considerable judgment a...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...