Assistant Manager Housekeeping

Job Description

Intercontinental Hotels Group India Private Limited is looking for Assistant Manager Housekeeping to join our dynamic team and embark on a rewarding career journey "Team Management: Lead, train, and supervise a team of housekeeping staff, including cleaners, supervisors, and maintenance personnel Set performance expectations, provide feedback, and ensure all team members adhere to company policies and procedures Quality Control: Establish and maintain high standards of cleanliness, hygiene, and presentation throughout the facility Conduct regular inspections to ensure compliance with cleaning protocols and standards Inventory Management: Monitor and manage inventory of cleaning supplies, equipment, and amenities Order supplies as needed, maintain adequate stock levels, and ensure cost-effective use of resources Scheduling and Coordination: Develop work schedules, assign tasks, and coordinate staffing levels to ensure efficient and timely completion of housekeeping duties Adjust schedules as needed to accommodate fluctuations in occupancy and special events Guest Satisfaction: Respond promptly to guest requests, complaints, and feedback related to housekeeping services Take appropriate action to address concerns and ensure guest satisfaction Budget Management: Assist in the development of the housekeeping budget and manage expenses within established guidelines Identify cost-saving opportunities and implement measures to optimize operational efficiency Training and Development: Provide ongoing training and development opportunities for housekeeping staff to enhance their skills and knowledge Keep abreast of industry trends and best practices in housekeeping management Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations Implement and enforce safety protocols and procedures to minimize risks and prevent accidents or injuries Collaboration: Liaise with other departments, such as front desk, maintenance, and catering, to coordinate housekeeping activities and support overall operations Foster a spirit of teamwork and cooperation across departments