Assistant Manager – Housekeeping

Company Description

Hilton is a global leader in hospitality with a diverse portfolio of 24 renowned brands, operating over 8,400 properties in 140 countries. For more than a century, Hilton has been dedicated to spreading the light and warmth of hospitality, welcoming over 3 billion guests. Recognized as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton is committed to excellence, sustainability, and innovation. Its award-winning Hilton Honors program, with over 210 million members, offers unique benefits and seamless experiences for travelers. With cutting-edge technology like Digital Key and room selection through the Hilton Honors app, Hilton continues to redefine the guest experience globally.

Role Description

This is a full-time, on-site role for an Assistant Manager – Housekeeping position, located in Jabalpur. The Assistant Manager will oversee daily operations of housekeeping to ensure cleanliness and upkeep standards are maintained across all property areas. Responsibilities include managing housekeeping staff, coordinating with other departments for seamless service delivery, inspecting guest rooms and public spaces, maintaining inventory and supplies, and addressing guest needs promptly and professionally. The role will also involve ensuring compliance with health, safety, and hygiene standards while fostering a collaborative and efficient team environment.

Qualifications

• Leadership and team management skills to effectively supervise housekeeping staff and coordinate operations.
• Knowledge of cleaning processes, materials, and equipment, alongside strong attention to detail for quality assurance.
• Excellent organizational and time management skills to oversee schedules, inventory, and operational efficiency.
• Strong interpersonal and communication skills to interact with guests, resolve concerns, and collaborate with other departments.
• Proficiency in basic computer applications to manage scheduling, inventory tracking, and reporting.
• Previous experience in housekeeping or hospitality roles is preferred.
• Bachelor’s degree in Hospitality Management or a relevant field is advantageous but not mandatory.